What is the ideal check-out time for your listing?

Paula
Community Manager
Community Manager
Port Moody, Canada

What is the ideal check-out time for your listing?

check out 2.jpg

 

Hello everyone! 😊

 

Check-in and check-out times are essential for providing our guests with an outstanding experience. In fact, some travelers choose our accommodations specifically because the timing aligns with their needs.

 

What check-out time do you offer? Are you flexible with this schedule? Have you made any adjustments based on guest feedback?

 

We’d love to hear your thoughts in the comments! What do you consider the best check-out time, and why?

 

Warm regards! 🦋

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

104 Replies 104
Paula
Community Manager
Community Manager
Port Moody, Canada

Thank you for your answer @Izzat13.

 

Are you flexible if guests request a late check-out?

 

Regards,

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Yes, I am flexible with late checkouts.

Muslim4
Level 10
Almaty, Kazakhstan

Earlier I had 8am - 12 noon window which was uncomfortable since it takes a while for me to get to the property, and the rush hour in our city is usually till 9.30 - 10.00 in the mornings, so I set 10am to 12 where 12 o'clock is the default time. I think, in general, it should be 10 to 12.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello, @Muslim4. Thank you so much for your participation in this thread 😊

 

What feedback have you received from guests about your checkout time? Do they usually request a late checkout?

 

Please keep us posted.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Muslim4
Level 10
Almaty, Kazakhstan

Hello, @Paula ! Thanks for your question! 😊

 

Guests prefer to check out at 12, they rarely ask to leave later. On the opposite, I had situations when guests had train or flight early morning, so they needed to leave at 8am, for example. Quite early. That's the reason I ask each guest their arrival/departure time in advance. 

Paula
Community Manager
Community Manager
Port Moody, Canada

Great strategy @Muslim4, thanks so much for sharing 😊

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Glen734
Level 1
Sarasota, FL

I do 10 am check out, but if they need a later time, I can easily accommodate them in most cases. The same goes for check-in. If I can accommodate them, I will do my best to ensure they receive the best experience possible.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Glen734, thank you for sharing your experience.

 

Do guests usually request late checkout?

 

Please keep us posted!

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Gordon322
Level 2
Grosse Ile Township, MI

We currently use 10:00 am as our standard checkout time.  I try to be flexible with guests and if we don't have a quick turn have let guests stay as late as 12:00 noon.  I find any little extras you can do turns into repeat stays.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Gordon322, it's great to see that you offer some flexibility. Do you charge extra for late checkout?

 

Keep us posted!

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Gordon322
Level 2
Grosse Ile Township, MI

Paula,

I have only had a couple of times that requests were made for late checkout so I didn't charge extra.  If someone pushed the time until later in the afternoon I would probably charge them.

 

Jan13555
Level 2
Roseburg, OR

Hi Paula,

 

Replying here regarding guest checkout time.  The checkout time on all of my properties is 11:00 AM.  This gives guests adequate time to sleep in, enjoy coffee in a peaceful, quiet setting and get a load of laundry in the washer, as this helps out my cleaning person considerably.  No one has ever complained about the checkout time and I feel that it is reasonable.  I have adjusted checkout and checkin times on numerous occasions in order to better meet guest needs, but this have been very much a case by case basis.  My checkin time is 3:00, but if the house is ready before then, I will let guests check in as early as 8:00 AM!  Thank you--Jan

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Jan13555, it's great to hear that you try to accommodate guests' requests.

 

Do you have any extra charges for early check-in or late checkout?

 

Please keep us posted!

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

12 seems perfect. If ever the request  comes up I would have to measure my cleaning time before the next guest, if I have one and then let them know.

There have been times when my guest stay back to chat beyond  the check out time when I did not have a guest coming and it has reaped me rewards and future bookings !

Jasmine601
Level 3
Houston, TX

Hello....

 

I have only been hosting for six months. So, I am still testing the waters...

Right now, guests can check in at 2 p.m. and check out at 11 a.m. I do not allow back-to-back reservations. I believe these check-in and check-out times are the closest ideal times for travelers—my opinion, of course.