Why does my cabin not show in the search results for my area?

[Anne12492]

Hi everyone, I hope you're doing well. I am entering my second year as an Airbnb Host, and I recently did a search of my own cabin to see what it looked like on the website. I was baffled because I could not find it at all. When I filter by "cabins" and search my area on the map, it doesn't even appear. I understand that the Superhosts get first place in the search results, but surely mine should show up when I narrow the map down to my area? I don't understand why it's not there. If anyone has any ideas, that would be great. I'm on the Cabot Trail in Middle River, and my cabin is called Raven Cottage. Thanks!

[Lorna170 · Accepted solution]

@Anne12492  When you look at your listing details, what does the categories entry list as the category entry your property has been assigned?  If the word Cabins is not there, then searching for cabins will not include it in the search.  You have done a good job of adding the word Cabin to your listing title and text...wait it out a little, the AI may eventually add Cabin to your category assignment.

You could try contacting AirBnB.  However, I found that CS did not have way of assigning a category to a property.  It was all done by the AI.  I wasn't listed under cabins for about 6 months as my attention-grabbing thumbnail is a picture of the waterfall that is on my property.

[Anne12492]

When I look at my listing details, and scroll down to Categories, then click on "View", all I get is this: 

Categories

Categories help guests find unique places to stay. To be included in a category, a listing has to meet some requirements. Learn more

It seems I don't have access to the Categories section. 

[Paula]

Hello @Anne12492,

I just sent you a direct message to gather some details so that we can look into helping your listing appear in the Cabin Category.

Paula

[Karen3907]

I'm having the exact same problem with my listing and I selected "cabin" as the property type when I created it.  Still, it doesn't show up in cabin category when you search.  It also isn't in the views category, even though the view is one of the main perks.  I've tried to get it resolved by Customer service, but they keep telling me they will look into it but nothing happens.