At 1:36 AM, I received a notice from my client that the cell and internet were down.
I didn't pick up the message until I woke up, but then found that there's a national (across the U.S). outage in several states, including New Mexico. And it's not small --it's huge, encompassing hundreds of miles in some locations. This isn't a matter of me not paying the bill, or a contractor down the road cutting the line. It's a nationwide outage, most likely caused by hackers.
And honestly, I have no inside line from hackers and when they're going to do this stuff.
What we're left with is a major inconvenience, and while I understand people can't work --the house was never offered up as a place of work. It's a residence, with residential, not business internet lines.
So, maybe the solution lies in adding a disclaimer in our rental agreements? I'm loathe to offer a discount, but will check to see if any savings is being offered by Century Link.