You broke host ability to see and change minimum stays from the calendar view!

Answered!
Jeff2474
Level 1
Carlsbad, CA

You broke host ability to see and change minimum stays from the calendar view!

Why can't we set these minimums in the context of the calendar as we always could? Not only is it harder to set up, I can no longer see the minimum stays that I have set up from the calendar side.  Much much harder to manage and navigate.  Please bring back the ability to do this in the context of the calendar!

Top Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Jeff2474 @Heather-and-Mark0 ,

 

As @Joan2709 mentioned, did you manage to get through the settings after enabling the professional hosting tools?

I am sharing the screenshots from Joan again for your reference. I hope it helps and do keep us posted : 

 

Turn on Professional Tools

https://www.airbnb.com/help/article/2499


Bhumika_0-1688491157457.png

 

Using Rule Sets

https://www.airbnb.com/help/article/2061/

 

Bhumika_1-1688491157440.png

 

 

 

Bhumika_2-1688491157438.png

 

Bhumika_3-1688491157448.png

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Please follow the Community Guidelines

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10 Replies 10

I am having the same problem, but with an added frustration. I do custom trip lengths all the time and can no longer set the day for check-in. It only allows me to set the minimum amount of nights. This causes trips to be booked on my calendar with random check-in days and gaps between reservations. I am so frustrated and trying to figure out how to get the old calendar back.

Hmmm...I have not done this custom setting to calendar. I think with Rule Sets you can set the custom day of the week for checkin/checkout (Mon/Tues/Wed/Thur etc.) and add a minmum stay.

 

Can you clarify that you are trying to set a minimum stay for specific calendar dates  7/7/23, 7/8/23, 7/9/23, etc?? (not day of the week - Mon/Tues/Wed, etc.)?

 

 

@Joan2709 Yes. Cannot add or even see minimum stay info while  in the calendar view

Confirmed. Not day of the week.

Hi @Jeff2474 

I'm seeing what you mean now...Airbnb needs to add functionality to Pro Tools/Rule Sets to allow AND not allow Check-in OR Check-out on specific dates (not just day of the week; Mon, Tues, Wed, etc.)

 

@Bhumika, perhaps you can forward this to the appropriate team? I just came across this same issue on one of our properties. This functionality needs to be added to Pro Toos/Rule Sets.

 

I'm sending feedback on this to Airbnb. Suggest ALL Hosts experiencing this issue do this also.

 

Add Check-in Check Out by Date.png

Hi @Jeff2474 ,

Lots of posts about this problem. See link to post below on how to resolve for now with screen shots:

 

https://community.withairbnb.com/t5/Ask-about-your-listing/Custom-Trip-Settings/td-p/1791470

 

Let us know if this fixes it for you!

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Jeff2474 @Heather-and-Mark0 ,

 

As @Joan2709 mentioned, did you manage to get through the settings after enabling the professional hosting tools?

I am sharing the screenshots from Joan again for your reference. I hope it helps and do keep us posted : 

 

Turn on Professional Tools

https://www.airbnb.com/help/article/2499


Bhumika_0-1688491157457.png

 

Using Rule Sets

https://www.airbnb.com/help/article/2061/

 

Bhumika_1-1688491157440.png

 

 

 

Bhumika_2-1688491157438.png

 

Bhumika_3-1688491157448.png

-----

 

Please follow the Community Guidelines

I have had the pro tools turned on for quite a while now.

Please bring back the “in context” minimum stay in the calendar. I was sooo much better!

Hi Bhumika & @Jeff2474@Heather-and-Mark0 :

 

Here is what I found out after a very lengthy discussion with CS. Maybe creating a Community Guide would be helpful? 

 

Use Rule Sets to Set a Date Range for Custom Check-in and/or Checkout

 

Prior to the Summer 2023 Release, Hosts were able to select a date range to apply custom check-in and/or checkout restrictions on the regular calendar. Currently (as of 08/16/23), that functionality has been removed on the regular calendar. However, you CAN still apply a custom *date range* (not just day of the week) restriction for check-in and/or check-out using Pro Tools and Rule Sets; it’s just accomplished in a different fashion. If Airbnb would simply add a date range box to Rule Sets in Availability, that would be easier for Hosts. I have provided feedback on that and suggest all Hosts experiencing this issue do the same.

 

In the mean-time (as of 08/16/23), here is how to add check-in and/or check-out restrictions for a range of dates using Pro Tools and Rule Sets (per CS):

 

  1. Create a Rule Set for your restriction (check-in and/or check-out day)
  2. Choose a name and color for it
  3. Then simply click on the first date on your calendar you wish to apply it; then the last date you wish to apply it. The multi-calendar tool will select all dates in-between automatically. You may also simply click and move your mouse over the dates to select them and apply the restriction.

Restrict Checkin_Checkout Rule Sets.png

 

Hope this helps anyone who is struggling to use restricted check-in and/or check-out after the release. Let us know if it works for you!

 

 

 

 

 

Joanne38
Level 3
Bunbury, Australia

I am experiencing the same issue.  I am sure that I could previously easily see my minimum nights in my calendar. It is really frustrating and such a basic requirement as I manage two properties.  

Really disappointing.