airbnb confirmed a reservation that is not available
05-02-2020
11:55 PM
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05-02-2020
11:55 PM
airbnb confirmed a reservation that is not available
I got a notice today that my condo is reserved for a few days next week, and it is not available those days! They were not available on the calendar. How did that happen?
05-02-2020
11:55 PM
5 Replies 5
06-02-2020
12:03 AM
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06-02-2020
12:03 AM
@Lynda266 check your booking availability setting. I think they recently changed how blocking works. I had something similar happen, and resolved it by switching from only allowing bookings 3 months out to only allowing them for the dates I set available.
06-02-2020
12:03 AM
06-02-2020
01:02 AM
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06-02-2020
01:02 AM
thank you so much. I knew something was wrong. I hope I can figure out how to set it that way.
06-02-2020
01:02 AM
06-02-2020
05:38 PM
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06-02-2020
05:38 PM
OK. I fixed that part. One other question. If you want to do the no refund cancellation, how do you set it up on the website. I can’t find that
06-02-2020
05:38 PM
06-02-2020
05:51 PM
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06-02-2020
05:51 PM
There isn't an option on Airbnb to have no refund cancellations @Lynda266 (have a look at host cancellation policies on Airbnb Help).
If you blocked out dates and you had a booking. Call Airbnb and ask them to process as a no penalty cancellation (this has happened to me about 8 times).
06-02-2020
05:51 PM
06-02-2020
06:02 PM
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06-02-2020
06:02 PM
thanks
06-02-2020
06:02 PM
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