change length of stay for different times of the year

[Anna11413]

Hi there. I live in a high tourist area. During the months of Nov - May, I will accept a guest for 1 night. From May - end of October, I would request a 2 night stay. I thought that I had changed my custom length of stay to reflect this but I just received a request during high season for 1 night. I accepted the request but want to ensure this does not happen again. Can anyone help? Thank you 

[Mike-And-Jane0]

@Anna11413 are you using rulesets to change your length of stay by season? If not how are you doing it?

[Linda108]

@Anna11413   You can receive a request for various reasons outside your custom rules.  The guest should not be able to book a reservation which is outside the settings.  However if that happens due to a system glitch, you can contact Air BNB CS to have the reservation cancelled no penalty.  You also can just accept the reservation if you choose.