Your check out instructions may seem pretty standard to you based on where you have stayed before or other listings in your area, and certainly there is nothing in them that is at all unusual.
However, check out requirements has been rather a hot topic amongst guests and one of the things they seem to complain about most on social media, particularly when a cleaning fee was charged, to the extent that Airbnb recently issued the following ‘advice’:
“It’s reasonable to ask guests to do simple things at checkout, such as turning off lights, throwing food in the bin and locking doors and windows.
We’re also hearing from guests that they don’t want to do unreasonable chores, such as stripping the beds, doing laundry and vacuuming.”
And said they are planning to display check out instructions up front before a guest books. You can read the full article here: https://www.airbnb.co.uk/resources/hosting-homes/a/displaying-total-price-and-simplifying-checkout-5...
I think you might be surprised just how objectionable a lot of guests find some of the check out instructions. I remember staying with a very civilised and tidy group in an Airbnb where the only check out instruction was to take the trash outside, but most of the guests simply did not want to do it. I, and another couple who were also hosts, had to convince the rest of the group to do it.
I don’t ask guests to do much on check out even though I don’t charge a cleaning fee, but then I am a live in host, so it’s a bit different for me. I understand why others need guests to take out the trash. I would expect them to wash their dishes or put them in the dishwasher (but not turn it on) throughout their stay and I would be annoyed if they left dirty dishes behind but, other than that, I just ask that they leave the key and make sure they close the front door if I am not there when they leave.
Like others have stated, I would prefer if guests did not strip the beds. I have to ask, what is the purpose of making them strip the beds and put the linens in the washing machine if they are not putting it on, other than saving you a few minutes of time? Is that really worth disgruntled guests?
@Josh1450