custom settings /cannot change rule sets on calendar days

Caroline3150
Level 1
Santa Rosa, CA

custom settings /cannot change rule sets on calendar days

Since the new release I have not been able to add or change rule sets for days on the calendar. Typically they are minimum days settings.  I can click on custom settings and see the rule set but I cannot add or remove a rule set to a day anymore.  What can I do? 

 

3 Replies 3
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Caroline3150 

I think you're going to the regular Calendar for the listing, and then clicking the date. That brings up the "Custom Settings" box. The regular calendar was changed by the update - presently when you click the rule set there, it just shows you what the rule set is (as you mention in your post).

 

I'm still able to add a rule set to a date in the Multi-calendar. In other words, if you click the Calendar tab at the top, but you don't click the listing to go into its regular calendar. Just stay on the Muli-calendar page and add the rule set there. I hope this works?

 

Suzanne1164
Level 1
Sarasota, FL

I'm trying the same thing and cannot get it to work.  Did you find any way?

Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Suzanne1164 @Caroline3150 

I looked at this again today, and wondered whether you may be encountering this issue on your phone?

If so, that's because Professional Hosting Tools (that gives you the multi-calendar and the ability to create rules), isn't available on a phone. 

So when you click a date and then its rule on your phone, all you can do is see the rule. You can't edit it, because your device can't access the multi-calendar.

On the desktop, however, I'm able to click through from the rule in the regular calendar and it automatically goes through to the multi-calendar, where I can edit the rule.

 

So basically ... in case you've been trying to change the rule on a phone, try the desktop.

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