Hello Airbnb Community, I'm reaching out to share a distres...
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Hello Airbnb Community, I'm reaching out to share a distressing experience I've had with an Airbnb Support Ambassador and to...
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Since the new release I have not been able to add or change rule sets for days on the calendar. Typically they are minimum days settings. I can click on custom settings and see the rule set but I cannot add or remove a rule set to a day anymore. What can I do?
I think you're going to the regular Calendar for the listing, and then clicking the date. That brings up the "Custom Settings" box. The regular calendar was changed by the update - presently when you click the rule set there, it just shows you what the rule set is (as you mention in your post).
I'm still able to add a rule set to a date in the Multi-calendar. In other words, if you click the Calendar tab at the top, but you don't click the listing to go into its regular calendar. Just stay on the Muli-calendar page and add the rule set there. I hope this works?
I'm trying the same thing and cannot get it to work. Did you find any way?
I looked at this again today, and wondered whether you may be encountering this issue on your phone?
If so, that's because Professional Hosting Tools (that gives you the multi-calendar and the ability to create rules), isn't available on a phone.
So when you click a date and then its rule on your phone, all you can do is see the rule. You can't edit it, because your device can't access the multi-calendar.
On the desktop, however, I'm able to click through from the rule in the regular calendar and it automatically goes through to the multi-calendar, where I can edit the rule.
So basically ... in case you've been trying to change the rule on a phone, try the desktop.