preparation time

preparation time

i have set my preparation time to 1 night before and after it should give more time than 4 hours of cleaning from (checkout 11am to checkin at 3pm) but airbnb still dont give me one day for cleaning how can i change this so when guest chekosout at 11am other booking are allowd but at 3pm of the next day?

12 Replies 12
Emiel1
Top Contributor

@Joseph2854 

 

Setting a preparation time (as indicated in the article below) will block extra night(s) at all future reservations.

Existing reservations will not be affected.

 

https://www.airbnb.com/help/article/2923

 

 

 

There is a function that blocks 1 night before and after each reservation.  it is what i do.  this allows me extra time to ensure cleaning is finished before the next reservation.  it also allows me to provide early check-in and late check-outs to my guests.  for some guests this is a big selling point as they can arrive early on flights or have very late flights.  You can even charge them for it if you desire to make up some of the cost lost for not booking back to back reservations.

There is no automatic way to only block "1 night after" without also blocking a night before...that I know of. 

 

You'll have to work that sort of setup manually or with a service after each new booking.

@Joseph2854 

 

This really only becomes an issue with Instant Book. I normally do not suggest Hosts with properties your size use Instant Book. 

 

If you don't want to block dates before/after, the only thing you can is add some Advance Notice Settings. Keep in mind that 1day is not 24hrs, so a guest can book at 11:59 pm tonite and still check-in tomorrow at 3pm. 

 

Joan2709_0-1772559081327.png

 

 

 

 

 

Paula
Community Manager
Community Manager

Hello @Joseph2854, Thank you for reaching out to our host community for help.

 

Have you had a chance to read the hosts’ comments? Are you currently using InstaBook?

 

Please keep us posted when you get a chance.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Hi @Joseph2854 

I think maybe the confusion is due to two different concepts.

 

Advance notice  has to do with how much time you need between a guest booking and their check-in time if you're using Instant Book.

 

Preparation time has to do with how many open nights you need between bookings.

 

If you have the preparation time on this setting:

 

Screenshot_20260303_210533_Airbnb.jpg

then your calendar must automatically have a night open between bookings. You can check this by looking for the blocked nights on your calendar.

 

BUT keep in mind that direct bookings that you block manually, or bookings imported from sites that don't have a similar setting, will have to be adjusted manually - you'll have to manually add the blocked night (unless you're working through property management software).

 

Is this what happened here - did the bookings that were too close together, come from different sites?

@Shelley159 

 

Doesn't advance notice allow you to switch from Instant Book to Request to Book instead (if you choose that option)? If you were able to accomodate it, then accept. If not decline. I guess that's also not great as you would have to decline in some circumstances.

 

Many Hosts I work with don't use Instant Book, so not sure?

 

Joan2709_0-1772810979629.jpeg

 

 

 

Yes @Joan2709 

If you turn the slider on, you still get requests during the advance notice period. 

It's good to use that option on the day, just to give you an opportunity to ask what their expectation is regarding check-in time. If it's realistic and you can be ready, you can approve.

(This is for advance notice. You don't get requests during preparation time - they're just normal blocked nights on the calendar. But you can always manually override a preparation day by just opening it up if you can be ready to host. It will then follow your normal booking method of Request to Book or Instant Book or Instant Book with Advance Notice).

Dear Joseph. I respond here with respect.  

 

I think the confusion is how Airbnb defines preparation time.

 

Preparation time blocks nights not hours. So even if you select 1 night before and after it does not automatically convert your 11am checkout into a full 24 hour buffer until the following afternoon. If you want gest checks out 11am Monday and next guest checks in 3pm Tuesday. Then the Monday night must be blocked in your calendar. The only guaranteed way to do that is to manually block the checkout night after each reservation. You can also turn off same day bookings and set at least 1 day advance notice under Availability settings. That reduces pressure but it does not always force a full buffer night on its own.

 

Now speaking from experience as a host

 

I manage two spaces myself. A one bedroom apartment and a studio here in Cape Town. My check in is 14:00 and check out is 10:00 which gives me a four hour buffer. I only use a helper on Tuesdays and Fridays. Most of the time that works perfectly. On days when she is not here and I have to turn around both spaces, the pressure is definitely on but it is manageable with structure. In my case most guests check in late but almost never check out late. When guests ask for early check in or late checkout I allow it only if feasible and after discussing the turnover schedule with them. Almost everyone understands when you explain clearly. I also have a minimum two night stay which really helps reduce constant back to back pressure. What helps me most operationally is that I always keep extra full linen sets and towels for each space. That way I am not waiting for washing to finish before resetting the unit. I can strip beds immediately and remake them with fresh linen. Laundry happens later. This alone saves massive time.

 

I clean in a fixed order every time. No random movement.

For example;


1 Strip beds and remove all used linen

2 Start laundry immediately
3 Open windows for ventilation
4 Do bathrooms fully first because they take the longest
5 Kitchen next
6 Dust and wipe surfaces
7 Vacuum and mop last
8 Final staging and reset

 

Doing it in the same sequence every time reduces mental load and speeds everything up.

 

For a large property like yours I would strongly suggest;

 

Extra linen stock so there is no waiting for laundry
At least one additional cleaner on high turnover days
Dividing the property into cleaning zones and assigning areas
A detailed checklist for consistency
A final walkthrough after cleaning is complete

 

The walkthrough is critical. Even if you are not cleaning yourself, walking through after every turnover maintains standards and protects your reviews.

 

Now from a financial perspective.

 

Before permanently blocking a full night between each booking it helps to run some basic numbers.

 

Let us assume, 

Average nightly rate is $150, Cleaning cost per turnover is $80, you average 12 turnovers per month. If you block one full night between each booking you could lose up to 10 to 12 nights per month depending on booking patterns. That is potentially  $1 500 to $1 800  in revenue not earned every month.  Now compare that to improving cleaning logistics. If you hire an additional cleaner on high turnover days at $60 to $100 per day and you need that help 6 times a month that is $360 to $600 extra cost.

 

So the comparison becomes, lose $1 500 plus in revenue OR spend about $ 500 to protect $1 500 in revenue

 

Even if your actual numbers differ the principle usually holds. Losing a full revenue night often costs more than improving the cleaning system. Annually the impact is even clearer. If you block just 8 nights per month that is 96 nights per year. At  $150  per night that equals $14 400 in potential revenue removed from your calendar. That is a major strategic decision. Blocking nights is the simplest solution but often the most expensive one long term.  Operational systems and structured cleaning logistics often solve what calendar blocking tries to fix.

 

Hope this gives you both the technical clarity and the financial angle to make the best decision for your property. All the best with achieving the best solution for your property, which is beautiful by the way.

Hi @Deena61 

I couldn't agree more on the cost of leaving a night open between bookings. It really is very expensive and your argument about weighing up the cost of cleaning faster, is very important.

 

The only thing I don't understand, is why the 1-night preparation time setting doesn't seem to work as it should for you and for @Joseph2854 . It should automatically block the night of checkout and only allow the next guest to check in the day after. So in South African standard check-in times (in from 14h00 and out by 10h00), you should always have cleaning time from checkout at 10h00 to check-in the next day at 14h00. Similarly, it should block the night before a check-in, so you should again have the full time from 10h00 to the next day at 14h00 for cleaning.

 

All I can think is that perhaps some of your and Joseph's bookings are direct bookings or bookings coming from other sites, and then the preparation day is not automatically blocked. For example, because Lekkeslaap doesn't have the preparation time setting, any bookings that are imported from Lekkeslaap will be blocked for the period of the booking only - you have to manually add the preparation time (before and after the booking) to the Airbnb calendar.

Thank you, that is a very helpful perspective

You are right, in theory the 1 night preparation setting should block the night of checkout and allow the next check in only the following day. If everything is configured correctly and all bookings are coming directly through Airbnb, it should work exactly as you describe.

 

I wonder if the issue might be related to external bookings or synced calendars. If any reservations are being imported from another platform, Airbnb will only block the exact booking dates and will not automatically apply the preparation buffer around those dates. In that case it can appear as though preparation time is not working, when it is actually just not being applied to imported bookings.

 

It might help for Joseph to confirm whether all bookings are coming through Airbnb itself, and also double check that no rule sets or availability overrides are interfering with the base preparation setting. And regardless of the technical setting, I think it is still worth considering the financial impact of permanently blocking nights versus improving cleaning logistics, especially for larger properties.

 

I really appreciate you raising this because it helps narrow down where the breakdown might be happening. Thank you.

Greetings  Joseph2854 😊


I understand the concern about preparation time between bookings. In my experience as a host, I personally don’t keep a full day blocked for preparation.

Instead, I keep a gap between the check-out and check-in time. For example, if check-out is at 11 AM and check-in is at 3 PM, that gives around four hours for the property to be thoroughly cleaned, linens and towels changed, and the space inspected before the next guest arrives.


In India, we usually have access to housekeeping teams, and sometimes even we as hosts get involved to ensure everything is perfectly prepared. Because of this, a four-hour window usually works well for us.


However, it totally depends on your situation and where you’re hosting. If you feel you need more time, you can definitely adjust your preparation settings accordingly.


Additionally, what I do is block a day once or twice a month (or use a day without bookings) for deeper cleaning and maintenance of the property. This system has worked well for me and helps maintain a five-star level of guest satisfaction.


This is simply the system that works for me. It allows the property to be properly prepared for the next guest while also keeping the calendar flexible, which helps improve overall monthly earnings and still ensures complete satisfaction for guests.


Warm regards,😊
-Divvya
Namaste 🙏


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