uploading initial photos to set up listing: I cannot get any photos uploaded. Any suggestions please?

[Harry534]

uploading initial photos to set up listing: I cannot get any photos uploaded. Any suggestions please?

[Patricia2526]

Hi @Harry534 

Did try logging out, loging back in and re-trying?

Use photos that are at least 1024px x 683px. 

[Bettye6]

Hi @Harry534 

It is sometimes difficult uploading from your phone. I had to use my lap top to finally accomplish getting my pictures up on the app.  Plus use landscape and not portrait as suggested to me in this group and it worked perfectly.

I hope this helps.

Bettye6

[Paula]

Hello @Harry534, since you posted a few days ago, I wanted to check in and ask if you are still facing this issue. Have any of our Hosts' suggestions worked for you?

Please try this basic troubleshooting and let us know if the issue was resolved:

📍Log out.

📍Close all browser windows and tabs.

📍Open a new window or tab.

📍Clear your cache, cookies, and browsing history.

📍If you're using an app, delete and reinstall it.

📍Log back in using EMAIL_FROM_ACCOUNT.

Keep us posted.