we are seeing that our property is turned off.

[Jim1719]

we have 14 listings (3 are pending validation which we're working on now). could you confirm that the tax information verification is the only thing holding us up from getting these properties turned back on for listing?

[Joan2709]

@Jim1719 

This a forum for Airbnb Hosts and guests. You would need to contact Airbnb Customer Service regarding the verification issue.

https://www.airbnb.com/help

1-844-234-2500

[Emilie]

Hi @Jim1719, 

I'm sorry to hear there was a hold-up with one of your listings. Have you had a chance to contact the Airbnb Support team directly, as Joan suggested? They will be best placed to check exactly what is going on, and advise on next steps. 🙂

Let us know how you are getting on please!

Thanks, 

Emilie

[Jim1719 · Accepted solution]

thank you so much for checking in. we received notice that our property listings have been cleared. excited for our next steps and glad to be part of the community!

[Emilie]

Great news @Jim1719, thank you for confirming! 

Joan has also shared a couple of really resources that you might find useful 😊

[Joan2709]

@Jim1719 

Welcome to the Hosting Community!

Here are some resources for New Hosts including a Guide for completing your listing after publishing and before accepting guests:

New Host Guide - Listing Completion

https://community.withairbnb.com/t5/Host-guides/A-Guide-For-New-Hosts/m-p/2073093#M2346

Other Resources New Hosts

New Host Resources – Homes Hosts

https://www.airbnb.com/resources/hosting-homes

New Host Resources

https://www.airbnb.com/help/article/3116

Help Articles

https://www.airbnb.com/resources/hosting-homes/t/make-hosting-easier-83

Airbnb Webinars – New Hosts

https://introtohostingonairbnbwebinars.splashthat.com/