Review

Heriberto19
Level 2
San Juan, Puerto Rico

Review

How long does Airbnb take to answer a request for a Fake Review Withdrawal.

Cuanto tiempo tarda Airbnb en retirar un review falso.

 

3 Respuestas 3
Dale711
Level 10
Paris, France

@Heriberto19,

Airbnb will remove the review that violated the housing standard in a few minutes if you're with the right team.

 

Do contact Airbnb Support Help Center, “ Live Chat " with the team( not with an Airbnb bot ), that is always someone here to answer you within a few minutes,  report the inaccurate review to the case manager, they may pass your case to the specialist team and evaluate the review and remove it if violates the guidelines. 

 

For your reference, here’s a link to the review policy:

www.airbnb.com/help/article/2673   

Mike-And-Jane0
Level 10
England, United Kingdom

@Heriberto19 sadly Airbnb do not remove reviews just because they are untrue. Unless the review does not comply with the policy then will likely have to stay. Your response was very good

Heriberto19
Level 2
San Juan, Puerto Rico

Thanks to all

Consulta los artículos del Centro de recursos

Cómo preparar tu alojamiento para los huéspedes
Consejos de los anfitriones en Airbnb Plus: cómo darle un toque único a tu espacio
Ayudar a los huéspedes durante su estancia