@Heather124
I requested clarification on the terms and timing of this programme from Aisling Hassell, Airbnb VP of Community Support, a couple of days ago. See my query and Aisling's response on the thread below
https://community.withairbnb.com/t5/Help/Reaching-Community-Support/td-p/1274235/page/2
Since posting, a relatively small batch of payouts from the $250 million Host Aid fund has actually been released (yesterday), but as with all Airbnb financial matters, is riddled with anomalies and discrepancies, including (but not limited to) many hosts receiving far less than the promised 12.5% for each payout, missing payouts for cancelled bookings, payout amounts being shown to hosts in currencies other than their own (making it confusing and difficult to work out if the amounts are correct), eligible pre-March 31 cancellations being excluded in many instances, despite Airbnb’s assurance that the 12.5% recompense would be applied retroactively, some hosts receiving (small) payouts for cancellations that aren't eligible under the scheme, etc etc
So once again, we're either dealing with gross negligence and technical incompetence (from a multi-billion dollar global TECH company), or a deliberate attempt at chicanery and obfuscation. Whichever way you look at it, a sad and sorry reflection on Airbnb.