COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

Hello fellow hosts, I was wondering if anybody in the UK/US has started legal action against ABB regarding their recent unreasonable and illegal forced 100% refunds that is currently bleeding out us hosts? Also, a protest outside the airbnb office might... Latest reply by Ludovic48

Are hosts complying with Vermont travel restrictions? I am and so have many cancellations once people learn they may be required to quarantine. I wonder if they are just finding other lodging with business that are ignoring the rules. Latest reply by Cyndy19

As part of the help and support to hosts announced by Brian Chesky yesterday, one of the initiatives announced was that Airbnb will be sending emails to previous recent guests, asking them to consider making a contribution to the host they stayed with. I ... Latest reply by Jennifer1421

I feel very upset and confused that Airbnb have just announced that between 15th March-15th April, any guest from anywhere in the world can cancel and the host faces 100% of the financial burden. I completely understand why guests need to cancel their tri... Latest reply by David6962

So any of you who believe for one second that Airbnb is "doing the right thing" and "fully refunding" guests the 100% of the booking amounts they've taken from you, might want to take a little look at the video below. Airbnb Played Us Like Puppets/Brian ... Latest reply by Brenda328

I see that a few other people have mentioned this on other threads, but I feel this deserves a thread of its own - and I am making a complaint to Airbnb about it. All of our guests for March and April have cancelled, specifically because they have been in... Latest reply by Virginia539

Hello, I had a guest ask me to cancel her reservation due to the fact that the event she was traveling to had been canceled due to Covid-19. I canceled it as per her instruction. I now read we are to be given 24% of the amount due to cancelations of Covid... Latest reply by Mike2080

While I appreciate Airbnb efforts to support hosts during the pandemic, I don’t understand why hosts will only get 25% of what’s due to them. There are 1.9 million Airbnb listings globally. Assuming at least 1/3 were booked (and meet Covid 19 refund crite... Latest reply by Jaylan0

Today despite “my choice” of strict cancellation policy and my guests “decision” to accept that agreement Airbnb over ruled that agreement to 100% compensate guests and 100% apply losses to hosts. My strict cancellation policy was my contract with my gues... Latest reply by Gemma30

The announcement that the UK government are offering grants to self employed people who are impacted by the virus makes us wonder about Airbnb income. We have 4 years of submitted accounts and tax paid and Airbnb is 3/4 of our annual income so it really ... Latest reply by Mike-And-Jane0