I'm surprised that some people think it's a madeup story. There's no reason for me to make up things like that since I'm not benefiting for doing that. The only reason that I did this is that I don't want anybody else who would have a problem living in a house with a murder case have to go through what I've been through. At least now they know that they should ask the host the right question before they hit that "book" button.
I'm a real person. I don't have reviews on airbnb because I only used it twice. First time was in 2016 when I travled with friends to France and I was not the main contact, and the second time is now....and this happened. I canceled my booking before moving in after I found out the news, so I cannot leave a review on either the property or the host. But I feel like I need to let people know this kind of things happen and if that doesn't bother them, good for them; but there are people who take this serious and don't wanna spend their holiday in a house that has two teenage girls murdered, and I just think that they deserve to know.
I did contact airbnb resolutions center. They contacted the host and came back and told me that there's nothing that they can do about it because of the cancellation policy. I questioned them that if the host has the final say about the cancellation policy, why do we even need a resolutions center. They said they'll escalate the case to the lead team and the team will contact me within 48 hours. But nobody contacted me within 48 hours so I called back. It took a while for the lead team to get back to me, and they just told me the same thing, the host has the final say. I tried to reason with them, but they just close the case during our conversation..... I'm very disappointed with airbnb team and I no longer to plan use airbnb when travelling. Now I'm staying in a hotel, at least I can have a peaceful mind.
Again, I'm not making up stories because I don't get paid doing this. And I'm not going to use airbnb anymore due to the huge disappointment. The only reason I actually post my story here is that someone else out there, if they don't wanna spend their vacation in a house with a murder case, they should know to avoid THIS property, and if not here, at least they know this type things happen, and they should ask the host if there's any murder case happened in the property.
By no means I wanna hurt anybody. I'm sad that some people think it's a made-up story and even attack me personally. People are different, some people don't care, some people do. And we should all have a voice to tell a true story. And that's why we need a community here so we can share.
