Due to the indolent attitude of AirBnB officials, as well as your ambassadors, who unfortunately were of no help regarding infected guests (when they reported it themselves) we were forced to cancel the "Instant Booking" and this is due to the fact that AirBnB did not protect us hosts from guests infected with COVID-19, although in its rules it says it will cancel the reservation if the guest personally expresses that he is infected with COVID. ------------------------------------------------------------------------- See case from: Jul 27, 2021 Benjamin 22:16 Dear Jany, My message was: Hi Jany, thanks for your message. We will have a car by then as we spent 5 days in the north of Mljet. Is there a parking place near your house? Also I have a question for the terrace, is there a BBQ to cook and I saw a boat, can it be used? Thanks a lot But today, I ve been positive to covid19, so i'm not sure we will come to croatie: '( -------------------------------------------------- ----------------------------- For this reason, we request that the following item be introduced in Instant Reservations: "Latest information related to the COVID-19 pandemic: When booking, all guests must enclose a final QR CODE (two or three vaccines) confirmation of vaccination, i.e. only QR CODE for scanning purposes. After we scan your QR CODE and check its validity, we will confirm your reservation. Without such confirmation, the guest will not be able to receive a booking confirmation, all for the care of the other guests who are in our house, as well as for ourselves. " Best regards, Jany HANSAL P.S. Let me know your final decision.
