An AirBnb commercial

Linda4499
Level 2
Bath, ME

An AirBnb commercial

To Whom It May Concern,

 

My husband and I were watching HGTV when an advertisement for AirBnB came on. It showed a (cartoon) teenager ripping into an electric guitar while staying in the home.. 

I was shocked that the message would be “do what you want.. make some noise”. 

In contrast, the ad that shows the parents putting their child to bed upstairs while they enjoy time alone downstairs was perfect. Plenty of space to spread out and not share one hotel room. The message.. “their bedtime doesn’t have to be yours”. 

I’d love to hear other owners/ hosts thoughts on this. I have no idea how to send a message to admin. 
Regards,

Linda & Carl 

5 Replies 5
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Linda4499 Many on our local Facebook group agree with you. On the one hand Airbnb say they do everything to stop partying and on the other they advertise loud noise. Other adverts show people entertaining with lights etc (close to a party me thinks).

Thank you for your input! I wish our opinion and perspective as owners could reach the admins. 
Wishing you a wonderful, “party free” rental year! 
Linda 

Gary1337
Level 3
San Diego, CA

I am a neighbor to an air bnb, not a host.  

I know for a fact, especially after interacting with quality hosts on here, that my neighbor’s property is more of the exception than the rule.  However the first part of that advertisement of ‘do what we want’ 100% describes the property I share a driveway with.   My experience with this specific host and air bnb is that people can go wild. Yes there is a party policy however the occupancy limits, stay length available, parking, etc are just fuel for entertaining.  Entertaining is loud and impactful.  

As far as getting this to the admin would be a message on how the hosts present the home.  The one next to advertises it’s great to have friends over for drinks and entertain but no ragers.  But the occupancy is 15 and we share a long private drive.  75% of the nights I have people driving in my driveway/private road  that have be drinking.  But they used the house as advertised. I’m basically living next to a bar.  

My intent is not to vent but offer an honest take that the listings need to be looked at not to mislead guests.  Yes, if the home is on 40 acres go crazy.   But someone needs to vet the ad to the property to ensure the guests are not mislead.  

Thank you, Gary, for your response and honest review of your personal experience. I would NOT be happy in your situation. Simply awful! Is there anything the city can do? I see you are in San Diego. 

Regards,

Linda 

@Gary1337 

Have you tried to do a call out on social media for Airbnb to respond? I have heard that when guests or hosts have issues with going through customer service, that this alternative gets them to notice. I would also go to the neighbors Airbnb listing and click on the area to report them. And then state everything you wrote above. This will allow Airbnb to investigate the host. Lastly, you could engage a lawyer to send the owner a letter stating all their violations of your city (if there are strict rules about parties, or parking on your property, blocking your driveway, noise violations, etc.). I think a lawyer’s letter will get the most notice and if Airbnb will investigate how a host is not representing Airbnb well as a host (being unneighborly and causing issues to your sanity and wellbeing).

 

Please keep us posted how this goes and I’m so sorry you have a disrespectful host next door.