Can i change cancellation policy temporally?

Toshie1
Level 2
Edinburgh, United Kingdom

Can i change cancellation policy temporally?

I use "strict"cancellation policy. But i'd like to change it to free cancellation until this coronavirus mayhem calm down. Does anyone know how to change it periodically? Any advice would be appreciated!

 

toshie

4 Replies 4
Linda108
Level 10
La Quinta, CA

Cancellation policy can be changed at anytime, but it will apply on a go forward basis for all new bookings.  So you might want to reduce your booking window as well.  Otherwise someone can book a year from now if your booking window is 12 months bases on a flexible policy.  Make sense?

Blake159
Level 2
Adelaide, Australia

Hi there @Linda108 and @Toshie1 . So if we change our policy from strict to moderate or flexible now, then it will definitely only apply to new bookings? Not the previously made bookings under the strict policy?

I have sent off a query to Airbnb about this but assume it will take a while to hear back from them.

Marit-Anne0
Level 10
Bergen, Norway

@Blake159   yes, it will definitely only apply to new bookings.

Toshie1
Level 2
Edinburgh, United Kingdom

Thank you @Linda108 @for response! I now can change it in confidence:)