Congratulations to our Airbnb Superhosts - January 2025 Edition!

[Quincy]

Hello Everyone!

It’s with great excitement that we congratulate our new Superhosts and welcome you to the Community Center! 🌟

Your journey as a host has been truly remarkable, and your dedication to providing outstanding guest experiences is deeply appreciated. As we honor your achievement of Superhost status, remember that just like you, like minded hosts are active on our lovely community. This is the ideal place for seeking guidance, sharing advice, or discussing your hosting stories.

Joining this vibrant community offers you the unique opportunity to connect with a network of seasoned hosts and Superhosts across the globe 🌍!

To explore our diverse communities in English, French, Italian, Spanish, Portuguese, German, and Dutch, simply click the globe icon on the top-right corner of the community page.

We're eager to learn from your journey. What are your strategies for ensuring guests have a remarkable stay? Do you have any tips for those aspiring to become hosts or Superhosts? What brings you the most joy in hosting?

We're all ears and can't wait to hear your insights! Congratulations once more to each and every one of you 🎉 🎊

Best wishes,

Quincy

[Ana2038]

@Quincy , For the 1st time since 2018, I did not make Superhost. In over the 7 years of hosting, I had my first host cancellation (April 2024). With over 177 stays in 2024, I lost my Superhost by .02% (1.02%) during the Oct - Dec 2024 assessment period. Not happy that Airbnb held my one and only host cancellation against me for a full year. 

[Dora757]

That is extremely disappointing. I do hope Airbnb can rectify this for you. @Ana2038

[Natalie-And-Glen0]

We have 3 listings - all have 5 star reviews and GUEST Favorite Seals. 

I wish I could understand WHY our listings are NOT HIGHER on the search??  Guests tell us they had to search and search-  couldn’t find us on the map searches!!!   I cannot understand?   Anyone have any insight for me??   Thank you!  I love hosting and want to share our special place!  Natalie 

[Elisa]

Hi @Natalie-And-Glen0 😊, 

Congratulations on becoming a Superhost! 🎉

I recommend you ask this question in the community, and other hosts will be happy to help you better understand it 👉 What do you want to talk about? 

Warm regards 🌻

[Michelle2570]

I’ve been hosting for years and maintained superhost status throughout but after one cancellation I have now lost my superhost status.  
It appears to be aimed more at the guests and support for hosts is minimal. I can not fathom out why you are penalised on different levels, penalty fee, blocked calendars and then to lose superhost status for one cancellation 

[Juliet929]

Yaaay! I’m thrilled to be here and truly honored to be a Superhost! As a new host in my third month on Airbnb, this achievement means a lot to me. To answer the questions, I’ve focused on providing the things I would appreciate as a guest, such as fairness, kindness, and attention to detail. Here’s a breakdown of the strategies I’ve used and how my journey has been so far:

1. To ensure guests have a remarkable stay, I focus on clear communication, a clean and welcoming space, and thoughtful amenities like local recommendations and personalized touches. I offer quick refreshments to my guests. It's not stated on my listing, so it's usually a pleasant surprise to my guests. I also welcome each guest with a hand-written note in a 'Thank you' card.

2. For aspiring hosts, my advice is to be responsive, keep your space well-maintained, and go the extra mile to create a comfortable atmosphere.

3. The most joy I get from hosting is seeing guests enjoy their stay, and receiving feedback that I’ve made their experience special.

I hope this helps someone out there! 🙂

[Whitney263]

@Juliet929 We recently received a false, retaliatory review from a guest and immediately contacted Airbnb to have it removed. This review was posted just 30 minutes after I requested reimbursement for items they damaged in our home. The review not only falsely claimed our home was not in a private location—despite being situated on 3 acres of land—but also made the outrageous claim that someone was walking through the backyard making noise.

There are two feet of snow on the ground, with no footprints, and we own the two adjacent properties. One is currently being remodeled, and the other is my own home, where I live alone. No one was walking on the property, and I have all the evidence to prove this.

Despite providing this evidence, Airbnb refused to remove the review, citing that the guest had written some positive comments as well. However, it is clear this review was posted out of retaliation, and the false claims should not be allowed to remain on the platform.

This is the first negative review we’ve ever received in three years of hosting, and we’ve maintained a five-star rating throughout. We are deeply frustrated and disappointed by Airbnb's lack of support in addressing this situation. We feel completely dissatisfied and disgusted with how this has been handled. we are currently looking to move our rental to a different platform. Has anyone else experienced this?

[Elisa]

Hi @Juliet929 😊, 

Congratulations on becoming a Superhost! 🎉

Thank you so much for sharing those amazing tips, I'm sure other hosts will find them useful!

How long have you been hosting?

Warm regards 🌻

[Serendipity5]

Thank you for the acknowledgement for our hard work to accomplish on being a Superhost. 

[Ramadina0]

@Serendipity5 

It is my gratitude to be part of this community..Lots of good things happens when I joined here. Though there's some challenges. But it's a part of being host. 

[Elisa]

Hi @Serendipity5 😊,

Congratulations on becoming a Superhost! 🎉

Where are you hosting from?

Warm regards 🌻

[Lashade3]

Started my listing in August 2024 and here we are !! 

[Elisa]

Hi @Lashade3  😊, 

Congratulations on becoming a Superhost! 🎉

What do you enjoy most about hosting?

Warm regards 🌻,

[Shelby213]

Hi everyone!

My name is Shelby! I entered the Airbnb world in October 2024 with our first short term rental, and I was promoted to Superhost in January! I have completely fell in love with hosting and ensuring my guest has an exceptional experience at our home!

I am looking forward to starting my own co-hosting business this year focusing on Foley, and Gulf Shores market.

I am very excited to be apart of this community, and hope that I can learn from more experienced host, and also help another host along the way! 
Thanks so much❤️

[Elisa]

Hi @Shelby213 😊, 

Thank you for introducing yourself here, and congratulations on becoming a Superhost! 🎉

How did you come up with the idea of co-hosting?

Warm regards 🌻,