Some customer support acts based on their personal opinion a...
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Some customer support acts based on their personal opinion and they seem to come up with their own conclusion, which is frust...
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yep - very truthful poem!! well done to put this terrible situation so poetically!!
@Donna519 thank you! I think at least one of the runes happens to each one of us at least one time
@Inna22 ❤️❤️❤️ I started smiling at the title and didn't stop until the end.
"Covid guest is spoiled brat
Give me this and give me that"
is perfection.
@Ann72 @Inna22 I've only hosted ONE (couple + dog) like this! And they came via UK 'SpareRoom' lodger site, not Airbnb. They stomped off in anger after 4 &1/2 days, following me mentioning 4 hours a day in my kitchen was too much! (Boxes of 'Hello Fresh' delivered, cooking elaborate hearty meals from scratch!) Demanded refund from their £100 for 2 for 7 days! - No way, I said! 🙂 (Thank goodness no reviews on that site, & they weren't Airbnb!)
@Huma0 £100 a week for the two of them. (SpareRoom prices for our area.) I agreed this price for her 7/7, with boyfriend & dog staying weekends. (During lockdown when I didn't know if Airbnb would ever resume, so I thought 'lodger' better than zero paying guests.) Then she moved the goalposts, announcing they'd both be here for 14 days in Jul/Aug. And possibly the whole of September! (After August in Scotland.) Once here, they said 'only 9 days now, you can put it on Airbnb!' BOY WAS I GLAD WHEN THEY STOMPED OFF! - So 'Covid guest is spoiled brat, Give me this & give me that!
Wow, that sounds like a bum deal. £100 a week might be the going rate in your area for a long-term lodger, but for someone staying a week or two? Erm, that can't be right.
However, I understand that things were very tough and we were all looking for some sort of income to survive.
I personally don't think spareroom is great for STR, although I have used it numerous times for LTR. For some reason, people on there seem to think they can pay the same rates for STR as LTR, but it is not the same thing. The whole point is that with LTR, you have a guaranteed income for a year, or at least six months and a sizeable deposit.
Ha, yes. So sorry, @Inna22 . I think you have it much worse than me, but even here I had a string of mildly accusatory texts late last night from a (newbie, local) guest who was telling me there had been no storms forecast, and yet they were hearing thunder. Was there going to be a storm? They hadn't received a message from me about it, so they hoped not.
I hoped not, too, but assured them that previous guests have found thunderstorms kind of cool.
So, may I add a stanza?
Covid guest wants a perfect stay
With the host making even the weather okay.
🙂
@Lawrene0 You should probably not be renting to young children, LOL. [sarcasm]. But, 'weather reporter' is a new one on me, even though, we do message our guests to remind them of the umbrellas if its rainy during their stay, but Holy S. expecting to be messaged about thunder?? How do such people exist in the world? How do they make through their own lives with such helplessness????
@Lawrene0 "With the host making even the weather okay" Some guests must confuse Superhost with SuperHERO. Oh that we could all wield such power.
@Lawrene0 OMG! And you said they are even local. They don't know what weather is like in the area they live? It's just astounding that people like this have no concept of how ridiculous they appear to others. They seriously think a host is supposed to message guests the latest weather report? Maybe they were terrified that lightning might strike the treehouse and kill them?
I'm gobsmacked. So, did I miss something? Are we supposed to send guests daily reports of the upcoming weather?
I think quite a few people misunderstand what an Airbnb host is supposed to be. I have also had a few who expected me to be a 24 hour concierge. Maybe we should have an additional fee option for that service?
So, you want me to sort out your car rental for your future travels (not even for when you are staying here in London)? Ok, will do, that's £100 please. Oh, you want me to find specialist craft magazines for you? Yep, sure, that's a £20 fee per publication. Oh, you used a full bag of sugar in two days and you want white, not brown, and it's 11pm? Sure, I can run to the store for you. That's another £30 please. Kerching!