Defamation of my Character

Norma90
Level 2
Atlanta, GA

Defamation of my Character

I am a previous host on Air BNB and i am here to talk about an experience that i have had as a guest. I rented a room for a week, with the promise that i could rent for long term if i liked it. The place was advertised as 1 bath and 1bed... i assumed that the bathroom was private. However, when i went there the bathroom was shared the host toiletries was all over the bathroom, there was no space for me to put my stuff. her belongings were also in the room. She sleeps on the floor in her living room and give up the bed for Air BNB guest. Anyway, i confronted her about not posting her place as a shared bathroom and she did not like it.  Additionally, even though the room was spacious it was smelling mucky, i did not enjoy staying there, so i left after a week. To my surprised the host posted an ugly review about me kicking her cat multiple times, trashing her room, breaking her door lock breaking her shower etc. Please note she has camera all over her apartment. Does Air BNB have the right to published bad reviews without investigating and verifying the information first? I am having a hard time getting other guest to rent me, they all read this one bad review which is all lies, and no one wants to rent me. Shouldn't i take action against this host for defamation of my character? I am a 67-year-old preschool teacher.... there is no way in this world i would rent from someone and trash their place or kick their animals.  I was never in conflict with this woman, we talk nicely to each other, i said bye when i left her home. I had no idea that she was going to tarnish my reputation on this sight This woman goes down on her knees to pray every day. What God does she pray to? Please, i need some advice here. Thanks.

4 Replies 4
Gillian166
Level 10
Hay Valley, Australia

Surely you know that hosts can't have cameras inside. Did you take photos of these issues? You can report her, and ask for her review to be removed for telling lies.

Thanks Gillian for your response....no I did not take pictures.. However, they have removed her deceitful  review Thanks. 

Kate867
Level 10
Canterbury, United Kingdom

@Norma90   It would seem that your Hosts listing has been removed, probably due to your complaint or perhaps another guest complained.  In the review she left you she indicated that you are racist and this does go against airbnbs review policy.  I would suggest you contact them and ask them to remove it.

 

https://www.airbnb.co.uk/help/article/2673/airbnbs-review-policy

 

Thanks for your response. Yes I had removed my listing for a piece of mind and my sanity. I spoke with someone from the resolution center and they have removed this host lying post. I had no indication she was going to do that. We were never in conflict. I simply didn't want to rent long term.