Hi fellow hosts,I could really use some advice. Airbnb has ...
Latest reply
Hi fellow hosts,I could really use some advice. Airbnb has added a note at the top of my listing that says "9 min walk from ...
Latest reply
I am going to preface this by saying that until this experience (I've used AirBnB in many countries), I've said nothing but positive things about everywhere I've stayed and all of the hosts.
I would like to share a little warning for anyone considering staying with these hosts.
My wife and I had their house in Hot Springs booked for well over a year. We got a message one random day that they were increasing the cost of our reservation because it was during the solar eclipse and "they could get more money". The increased price was approximately 4 times (!!) the original cost. They claim that this is their business. I own a business and I understand wanting to maximize profits. However, they should have had the price they wanted listed in the first place. If this is their business, it is their business to know when events (the eclipse has been a known event for many years) in their area will cause a rise in demand and increase pricing before someone books a reservation. We had airline tickets and rental car reservations and they completely threw our plans into a tailspin. I want to put this out there as a word of warning to be cautious when dealing with these two. Luckily, we were able to cancel the rental car, but we lost the money we paid for my air fare.
Oh dear. Did you not contact Airbnb before agreeing to cancel. @Drew3721
the host is not allowed to do this . Airbnb would have fined the host and helped you find alternative accommodation.
Thanks Helen. My wife spoke with someone from AirBnB and they made it sound like the hosts could do this. Maybe she didn't speak with the right person?
@Drew3721 I'm sorry that happened to you. It doesn't sound like a good business practice for the greedy hosting couple, and I hope you got a full refund. Best regards!
@Drew3721 Hosts are not allowed to do this!! You need to call AirBnB and get this straightened out. Even if it's over for you, the hosts should be sanctioned. That is SO wrong!!