Expensive bike

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Expensive bike

I rented a Airbnb and there was a bike there and the kids where using it then the bike got stolen while they where inside they left it in front of the door so when they go outside they would ride again I’m I responsible to pay for the bike which the owner says it’s $500 and there is a camera where he said didn’t work do I have to pay that price let me know 

Top Answer

@Claudia2686   I think I have a general idea of what you're saying there, but I'm not really sure. Your post would be less confusing if you'd used punctuation. Periods and commas aren't just decorative. Grammar is essential if you want to be understood. Case in point:  these two sentences have very different outcomes if you remove the punctuation:

 

Let's eat, grandma!

 

Lets eat grandma

 

Anyway, your host can file a Resolution request for the cost of the missing bike. If your family was as neglectful with the bike as you are with punctuation, it would behoove you to offer something to cover the losses. When a host generously offers guests the use of a bike, it's assumed that they are going to properly secure it when not in use, for the same reason you're supposed to lock the door when you leave the house. But if you choose to dispute the claim, it's possible that Airbnb will find in your favor because your direct responsibility in this incident isn't a clear-cut matter. 

 

Ultimately, whether you have to pay might come down to a roll of the dice. Nobody in this forum can tell you one way or other what the results will be. But you've definitely made a strong case for why Airbnb hosts shouldn't let guests borrow their bikes:  they may have the best intentions when offering guests the use of special amenities, but these always backfire when they get a group that wants to use everything but feels no sense of responsibility for taking care of it.

10 Replies 10

@Claudia2686   I think I have a general idea of what you're saying there, but I'm not really sure. Your post would be less confusing if you'd used punctuation. Periods and commas aren't just decorative. Grammar is essential if you want to be understood. Case in point:  these two sentences have very different outcomes if you remove the punctuation:

 

Let's eat, grandma!

 

Lets eat grandma

 

Anyway, your host can file a Resolution request for the cost of the missing bike. If your family was as neglectful with the bike as you are with punctuation, it would behoove you to offer something to cover the losses. When a host generously offers guests the use of a bike, it's assumed that they are going to properly secure it when not in use, for the same reason you're supposed to lock the door when you leave the house. But if you choose to dispute the claim, it's possible that Airbnb will find in your favor because your direct responsibility in this incident isn't a clear-cut matter. 

 

Ultimately, whether you have to pay might come down to a roll of the dice. Nobody in this forum can tell you one way or other what the results will be. But you've definitely made a strong case for why Airbnb hosts shouldn't let guests borrow their bikes:  they may have the best intentions when offering guests the use of special amenities, but these always backfire when they get a group that wants to use everything but feels no sense of responsibility for taking care of it.

Brian2036
Level 10
Arkansas, United States

@Claudia2686 

 

You borrowed it -

 

You failed to return it -

 

You have a moral and legal obligation to make restitution.

 

If someone borrows your car, leaves it running while they dash into the Kwik-E-Mart for just a moment, and it disappears, WHAT WOULD YOU DO?

I would call the police and make a report 

@Claudia2686  And how many stolen bicycles do you think get recovered and returned to the owners in the condition they were when stolen?

 

You failed to monitor your kids in caring for the bicycle. This is your responsibility. If you didn't want to be held responsible for a nice bicycle, you shouldn't have let the kids use it.  

 

You know what is the result of guests with your attitude refusing to accept responsibility? In the future, the host will no longer trust guests with amenities like this, and no longer offer them. So your behavior affects not only the hosts, but future guests.

 

@Claudia2686 

 

So did you report the stolen bicycle?

M199
Level 10
South Bruce Peninsula, Canada

@Claudia2686 

 

 Most hosts go way out of their way to make guest experiences very great.  To even question whether to reimburse is an insult.  You have a choice, pay the cost of the bike or replace it with an identical model.

I mean the place was pretty dirty and tv upstairs didn’t work and the bathroom doors didn’t lock also for fist 2 days the internet didn’t work I would pay the full price if there weren’t so many issues with the house 

@Claudia2686  Oh, this is so typical of guests who are held responsible for damaged or missing items. Come up with complaints about the place in order to deflect.

 

If there were issues with the property maintainance, this is entirely unrelated to the bicycle issue. If you arrive to find a place unacceptable, you contact the host and ask them to address the issues. If they can't, or won't, and that's a deal breaker for you, you cancel and leave. If you choose to stay anyway, you can't then use those issues as an excuse for not paying for what you have damaged or lost.

 

You have 2 prior reviews, one of which indicates you made a third party booking, which is against Airbnb policy, failed to communicate adequately with the host and the people you booked for had no idea the host lived there, turned around and left, and then left a terrible review claiming the place was filthy. This was pretty obviously a lie, as that host has 559 reviews, most of which mention that the place is immaculately clean. So your claims that the property where you are currently staying was dirty are questionable.

 

Grow up and stop acting like an teenager looking for excuses not to be held accountable.

@Claudia2686 

 

Whether or not you can find fault with the house is totally irrelevant.

 

 If you notified the host about serious problems and they refused to do anything, you can leave and ask for a refund.

 

You do NOT get to steal things from the house.

 

Do you understand that you could be civilly prosecuted for the loss of this valuable item?  A judge won’t care why you didn’t return the bike. The only significant fact is that you had it last and now you refuse to return it.

 

What is even worse here is that you are teaching your children to be irresponsible and immoral.

 

Their negligence resulted in this loss. You should require them to reimburse you after YOU REIMBURSE THE HOST.

Dang Brian you seem mad with all the CAPS calm down little buddy