How do I contact Airbnb?

[Lili1270]

Hi, Airbnb friends

How can i can get  airbnb customer email address? i want to report some serious issue . thanks

Lili 

**Title changed to reflect body of the message 

[Emiel1]

@Lili1270 

There is no email address, you need to use the contact options, as mentioned here:

Contact Airbnb - Community Guide [Updated]

Or choose right topics on link below and if you lucky you end up in a live chat:

Airbnb Help: contact

BTW Adressing someone in the subject line of a posting here has no effect.

You need do this in the text, like i did in this reply on the first line.

Hope this helps,

Emiel

[Lili1270]

thanks! let me try

[Deborah246]

How do I post a situation directly to Catherine Powells Community Center?  I experienced a frustrating situation today with host support and want to tell her.  thanks  Deborah246

[BenkaandKeith0]

You do not @Deborah246 She is too busy with more important issues but listening to the hosts like you and me 😞

[Deborah246]

I wrote an old fashioned (US mail) letter to her...we will see if it gets a response. .thks for your input

[BenkaandKeith0]

@Deborah246oh, please keep us posted! That would make our hosting decade if you hear from her.

[Deborah246]

Nope..never heard a word from her

[Sarah977]

Waiting to hear back from Catherine Powell.