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How do you speak to someone directly in customer service?

‎04-06-2021 08:53 AM
Lorna185
Level 1
Madrid, Spain
‎04-06-2021 08:53 AM

How do you speak to someone directly in customer service?

I have been trying to contact customer service but keep getting directed to these forums. Can someone help please? 

‎04-06-2021 08:53 AM
1 Reply 1
‎04-06-2021 02:42 PM
Ann72
Level 10
New York, NY
‎04-06-2021 02:42 PM

Have you tried going to Twitter and sending a direct message to @Airbnbhelp, @Lorna185?  That usually works for me.

 

Otherwise, here are all the ways to contact them:  https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/455132#M1...

 

‎04-06-2021 02:42 PM
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