Is this a spam email address pretending Airbnb?

Answered!
Takashi35
Level 2
London, United Kingdom

Is this a spam email address pretending Airbnb?

I've received a research email from Airbnb but the address of which looks suspicious.

The email address is:  noreply@research.airbnb.com

 

Is this a spam email?

 

Thanks.

Takashi

Top Answer
Ian-And-Anne-Marie0
Level 10
Kendal, United Kingdom

Hi @Takashi35 

 

The format of that email is an Airbnb address.

6 Replies 6
Charles224
Level 10
Clare, Australia

@Takashi35 I suggest you contact the administration team @Lizzie , this forum is a general chat room.

Cheers, Charles

Yes, I will. Thank you!

Ian-And-Anne-Marie0
Level 10
Kendal, United Kingdom

Hi @Takashi35 

 

The format of that email is an Airbnb address.

That's great! Thank you.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi there @Takashi35, I thought this might be helpful.

 

Fraudulent emails often come from domains that may appear similar, such as @bnb.com or @reservation-airbnb.com. But legitimate emails from Airbnb will only come from the following domains:

 

  • @airbnb.com
  • @airbnbaction.com
  • @airbnbmail.com
  • @airbnb.zendesk.com
  • @e.airbnb.com
  • @express.medallia.com
  • @ext.airbnb.com
  • @guest.airbnb.com
  • @host.airbnb.com
  • @noreply@qemailserver.com
  • @outreach.airbnb.com
  • @research.airbnb.com

If it's not sent from one of these addresses, it’s not from Airbnb.

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Takashi35
Level 2
London, United Kingdom

Hi @Quincy 
This is great.

All my doubts have gone.

Thank you!