No support

Sally-Ann3
Level 2
Singapore

No support

Hi is anyone else having an issue with Airbnb support? Basically no response after weeks of trying to get one? Thanks

3 Replies 3
D-and-J107
Level 1
Franklin, TN

Same for me.  

D-and-J107
Level 1
Franklin, TN

We had guests book our unit Thursday night.  I didn’t receive the booking notification text or email.  The guest texted me and then showed up on property. Thankfully the unit was ready.  I’m trying to find out if there was a glitch in the system.  I don’t understand why my notifications were not working. 

@D-and-J107   Honestly, the platform is so glitchy I did away with IB. No more nasty surprises. 

@Sally-Ann3  yes, dismal support from Airbnb is universal.