Will cancellation clock reset if I alter a guest's reservation?
14-06-2021
07:52 PM
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14-06-2021
07:52 PM
Will cancellation clock reset if I alter a guest's reservation?
I have a guest asking to add 2 people (i charge a fee for these extra guests). He booked 2 months ago and he is due to check-in in 4 days.
Is it true that if you alter a reservation pre-check in it resets the cancellation clock? I allow 48hrs for free. Is it true then that if I alter his reservation to add these additional guests he will have 48 hrs to cancel?
I have no good reason to suspect that he's trying to get out of the reservation...except perhaps PTSD from March 2020 😉
14-06-2021
07:52 PM
4 Replies 4
14-06-2021
08:17 PM
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14-06-2021
08:17 PM
The guest can add the 2 guests himself by changing the reservation. Will not affect other options.
After that you will receive the change request for acceptance.
https://www.airbnb.com/help/article/2369/how-do-i-add-or-remove-guests-on-my-itinerary
14-06-2021
08:17 PM
14-06-2021
08:26 PM
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14-06-2021
08:26 PM
Thank you!!! 🙂
14-06-2021
08:26 PM
14-06-2021
08:24 PM
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14-06-2021
08:24 PM
@Jay503 It is altering the dates of the booking that will reset the cancellation window, not the number of guests.
14-06-2021
08:24 PM
14-06-2021
08:27 PM
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14-06-2021
08:27 PM
Thank you so much!
14-06-2021
08:27 PM