Hi,
Can anyone tell me where I can find my agreement with Air BnB?
I'm sure there must be a way to prove I have an agreement to let my property via their platform? I have searched for an email of something but to no avail.
Reason: Prior to Holiday Letting my cottage I had it Insured under a Home and Contents Insurance which specifically excluded short term rental.
I forgot to cancel the policy when I put the property on the Air BnB platform, so in effect the policy became void from that date, as in the event of a claim it would have been denied.
I made no claim or had any damage but when I realized I hadn't cancelled the policy I contacted the insurer and ask to cancel from the date the policy was void.
The insurer wants me to send some agreement or proof on official letter head that I did start short term letting the property.
Here is part of the email below---------------------------------------------------------------
Hi Martin,
Thank you for your email and I hope you're well.
We would be happy to assist you, however should you wish us to consider a further back date prior to this time-frame, you’ll need to provide one of the following documents:
- Recent Short Term Rental Agreement or
- Proof of short term rental on an official letterhead showing the insured address and the date
End of Email------------------------------------------------------------------------------------------------------
I contacted support a couple of weeks ago but it looks like it went into the too hard basket as after sending me a couple of irrelevant links they have not replied again. Any suggestions would be appreciated, cheers.