Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Toni6861

HiOur guest made a mistake on their booking. The original booking had the check-out taking place today at 11am, but when we went to clean the place at 2pm the guests were still there. They incorrectly thought that they had booked until tomorrow morning....

Is there busy in Anaheim?

I have self check in with the door code. I try to greet guests in person whenever possible. I do however have mandatory in person check in with IDs for local one night reservations. Because of that, I have a requirement that the entire group comes at the ... Latest reply by Inna22

I would like to see functionality that allowed me to see what rating (not reviews) Guests have left for their previous hosts. Because the person who left me 5-stars in every category, then 3-stars on value and 4-stars overall — I probably would have st... Latest reply by Colleen253

Am I the only one, or has anyone else noticed that lately a lot of posts have been disappearing? Particularly those, questioning Airbnb policies, etc? There was a recent post made by someone in regards to the listing placement in Airbnb's search engine ... Latest reply by Ann489

I require a service animal and was recently rejected by a host as they were "unwilling to make an exception to their NO PETS policy". I'm wondering if Airbnb supports this and hoping someone can link me to an official Airbnb doc. I and the host live Georg... Latest reply by Sarah977

Hi I was staying at a Airbnb and when I was in bathroom and was cleaning the floor I noticed that the drain was not leading to any pipes but to the hosts garage. I have little kids and I felt violated didn't know what was going on if someone was down ther...

Is there anyway to get dates unblocked if you have had to cancel a booking? I am new to airbnb and still finding my way and I had to cancel a booking in the summer for various reasons and not fully understanding the consequences. But as the summer is our ... Latest reply by Sarah977

I have a new guest to Airbnb. She has booked one night and is awaiting verification. She wants to confirm the booking and pay using a voucher but cannot seem to do this. I cannot find anyway to sort it at my end. Latest reply by Pat6816

she booked 77 days originally months ago and cancelled 30 days before date. Airbnb sent me an email saying I would still get a part payout, then all of a sudden they said I would get nothing. She found a place closer to where she wanted to be , so we wer...