Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Marion1310

Dear Community Centre,I am interested in how you would respond to the following enquiry: Dear XXXI would like to book your place for my 86 year old mother as she cannot cope with registering on Airbnb (or frankly anything on a computer!). She would be dro... Latest reply by Kate867

HI Lovely hosts. I am a co host for a lovely couple who are new owners and their account has been suspended before they have had a chance to list their property! Airbnb are saying it’s because they’ve had a report that their property doesn’t exist. The... Latest reply by Mike-And-Jane0

Hello, We've had several groups of guests damage brand new, solid wood furniture and virtually everyone has refused to own up and, so far, Airbnb hasn't delivered with their insurance promise (three separate claims with each one refusing to accept respons... Latest reply by Kate867

Is this normal? I have emailed conversations to back up all claims. 1) Excessive cameras through the property. My family felt violated and harassed daily. There were camera and constants messages about kids being unsupervised, additional family members v... Latest reply by Mike-And-Jane0

Hi everyone. Two weeks ago my mother and I were staying in an air bnb apartment in LA where we were robbed. All doors and windows were locked. Unfortunately, about $700 in cash, a MacBook Air, a charger, a tablet, and a kindle were taken from us. The man ... Latest reply by Savannah76

I can't update my bank account details, I can't setup the 2 factor authentication. It always asks me for a code which I can't access because I no longer have access to that phone number nor email account. I have also tried the 'need help' option where air... Latest reply by Emiel1

I am coming up on my year mark of Airbnb hosting. This is the first. The only thing that these guys did right with their stay was to send me a message upon checking out. After seeing the home I am surprised that they had the guts to let me know. Tras... Latest reply by Mike-And-Jane0

If an Air B &B landlord continually rents his home to terrible tenants, can a neighbor file a complaint and make this known on the site? Latest reply by Emiel1

Hello, i am a new host and still to make my first booking. I want to know what to say to a client asking if they can pay deposit and how much. Since they are booking through air bnb i thought all these questions where supposed to be answered by them.Than... Latest reply by Emiel1

Hi I’m wondering if I change my reservation date by postponing the date to a few weeks later, and the host approved my change request. Will I be penalized in any way? eg my original booking date is from 6th June to 9th June, I want to change it to 27th Ju... Latest reply by Emiel1