debit without authorization

[Mahesh39]

AIR B N B, has used my Debit card for a payment. i would like to know the details and ID proof particulars provided by the guest who logged in at Planet Pool INN on 30-Jun-2020 to 2-Jul-2020 and also would appreciate if could provide the CCTV footage for the aforesaid check in, also request you to provide me the image of the person/ guest who availed the booking. Booking details for the above transaction as below:

Sale AIR B N B *

**[Sensitive information removed in line with - Community Center Guidelines]

Charged Amt: 

**[Sensitive information removed in line with - Community Center Guidelines]

Now i have blocked my Debit card due to this illegal transaction.

Even i have a message in Help center but the account was deleted.

**[Personal information removed in line with - Community Center Guidelines]

[Helen3]

Sorry this happened to you.

This is a forum for hosts and guests. You will need to contact Airbnb about this.

First step is for you to contact your bank and report the fraud and then contact Airbnb and tell them the same.

Airbnb is not going to provide you with footage, even if a host has CCTV. Nor will they provide you with an image.