Hello. I've been an Airbnb host for nearly five years, and a superhost for 11 trimesters. So beeing able to answer requests and mails within minutes matters a lot to me.
On my MacBook, I still use a classic version of the Airbnb app for Apple which I have carefully avoided to upgrade, as I know it and like it.
For basic functions,as accepting a booking or briefly answering a message, the Android app (recently upgraded) I have on my Huawei smartphone is quite handy too, but of course writing long mails with a small keyboard...
But I'm still fuming with rage at having, some six months ago, accidentally loaded one of the last "upgrades" for the IOS app I use on my Ipad when travelling, or just walking about town. It's a total disaster:
I never found access to the very convenient "Dashboard"; the "Inbox", very long to load, gives you mails in order of writing time, and you sometimes have to look back three months to find the last mail of someone arriving tomorrow; it's full of analphabetic hieroglyphs where plain text captions would be easier; extremely difficult to access my libray of pre-recorded messages, as itineraries... ; a very small writing window, which makes checking and correcting a message...
I used to like the very handy older version, and sometimes I've been able to find it, it must still be somewhere in my Ipad; but the worse thing is that, now that I have installed the new one, Gmail automatically opens that one when I'm trying to answer a mail. If anybody can tell me how to get rid of the new one (with fancy greenish colours) and reactivate the old one (red and white), I'd be gratefull.
So these days, when I'm walking about town, I just answer with my Android phone that I'll write more extensively from home, later; But when I travel, as I can't carry my MacBook in my rucksack all the time...
From Brussels, Bernard H