CEO Brian Chesky answers your questions

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

CEO Brian Chesky answers your questions

Hello everyone,

 

I wanted to let you know that the first global host Q&A with our CEO and Head of Community Brian Chesky is next week. In the Q&A, Brian will answer your top-voted questions.

 

To submit your questions about the Airbnb platform, hosting, or anything else you’d like Brian to address, visit the event page* (note that you’ll need to register first). You can also vote for your favorite questions from other hosts around the world.

 

The Q&A will be livestreamed from San Francisco on November 29th at 6:00pm PST (UTC–8) so make sure to tune in live, or watch the video afterwards.

 

The event will be held in English, but videos with translated subtitles will be posted in the Community Center a few weeks after the livestream.

 

I’m looking forward to reading your questions and seeing which ones are most important to you.

 

Thanks so much,

Lizzie

 

* ----------Updated Feb 2018----------

Hello,

 

This event has now finish, to watch the recording, take a look here.

 

Thanks,

Lizzie


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Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

40 Replies 40
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Joanne-Flynn0@David111

 

Thanks so much for sharing your comments here. Joanne I love to see you excitment and countdown, we should definitely get together here in the CC, next time there is a live event and have a community countdown together. 🙂 Did you enjoy the event?

 

It is great to hear you thoughts on the Q&A, David, thanks for sharing. It is always useful to hear your feedback on events like this, we want them to be as useful to the community as possible. If you have any specific points you would also like to share, please do. Just to add, I really like your story about your mother's travels, it's clearly a great lasting memory and by the sounds of it not one that many people get to experience. 

 

@Nutth0@Cristina-And-Daniel0, I will be sharing a video of the Q&A, the team are just adding translations to it so everyone can watch it, once it is ready I will share it here in the Community Center, so you won't miss out. 🙂

 

Thanks again,

Lizzie

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Brian did not even answer the question about Why Airbnb allows profiles without at real photo of the person.  Any insight on this @Lizzie?

Unfortunately I missed this. Where can we view the recording?

 

Thank you!

Joanne-Flynn0
Level 9
Phoenicia, NY

@Lizzie

 

I'm excited for this event to start! 

 

Counting the minutes

 

Joanne

 

 

David111
Level 2
Curlewis, Australia

Watching it now.

He should be a politician, the way he has avoided direct answers to any of the questions so far!

 

... a bit later on...

Ok, so I wasn't too impressed by the answers about hosting. And when he started on "Experiences" I was thinking "here we go, the advertising begins".

But by the end of it, I was inspired, he got me thinking!

$300k hiking with wolves? Living in the community?

My mother who has travelled all over the world relates one of her best memories as the time spent in the local community with my wife's family in remote Brazil. Yes! This is an experience we can package!!  

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Lizzie

maybe I am blind but I don't see any questions there... I registered, I'm able to ask a question but that's it.

 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Branka-and-Silvia0 and @Kristen4,

 

Thanks for checking on this. 

 

Once you have registered, you will see a page like this (if you haven't registered you won't be able to see this):

 

Q&A

 

Branka, if you can't see any of the questions, perhaps if you click on the 'Settings' button on the right hand-side of the page (indicated) you may have some filters turned on which is limiting what you are seeing. 

 

You can scroll through the questions listed on the right of the page. 

 

I hope this helps, please let me know how you get on.

 

Thanks so much,

 

Lizzie


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Debbie_Jim0
Level 3
Wrightsville Beach, NC

Hi, Lizzie and others here!

 

  I simply opened my email announcing today's event, and automatically was apparently registered/signed in, as it WAS the site, and I wrote a bit, voted, and look forward to the webinar.

 

  Thanks, Lizzie.  I haven't been here in awhile but was checking something else and noticed this event being discussed.  I hope that the email-idea does work for others, so they can be looking online for that!

 

Have a great day, take care,

 

Debbie S. ****

   Debbie and Jim **** -  hosts, Harbor Island Retreat ~ and ~  Harbor Island Family Retreat - Airbnb(s)

   Wrightsville Beach, N. C.  U. S. A.  28480

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Debbie_Jim0,

 

It is so nice to see you back in the Community Center. How are you? 

 

I am pleased to see you are looking forward to the webinar and you have voted. It would be great to hear your thoughts on it afterwards. 🙂

 

I hope you enjoy it later. 

 

 

@Branka-and-Silvia0, just wondered how are you getting on? Have you managed to get into view the page yet? 

 

Thank you,

Lizzie

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Kristen4
Level 2
Kirkland, WA

Thanks Lizzie.  The arrow that showed where / how to up click a question was great info / great visual.  

Best, 

Kristen

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Lizzie

thank you for your answer , I did register and followed your link but it is just spinning endlessly... I tried different browsers but it is always the same.

 

 

qA.png

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

hmmm, that's strange @Branka-and-Silvia0. I found it did this for a few seconds and then should display the questions as shown in my screenshot. 

 

I imagine you have tried this already, but I know it can sometimes help. Have you tried clearing your computer's cache? 

 

I asked a teammate to register to check if it is working and they were able to register and see the questions as expected, so hopefully this will work for you too soon. 

 

Do let me know how you get on.

 

Thanks,
Lizzie


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Donna3
Level 3
Los Angeles, CA

I was unable to attend.  When will the videos be available?

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Lizzie I tried to clean cache and everything, even dust on my laptop but no avail..  Brian just don't want to hear my questions 😛

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Aww @Branka-and-Silvia0, technology has a life of its own sometimes!! I don't suppose you have anothe device you could try it on?  


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Kristen4
Level 2
Kirkland, WA

Hi:

 

Once on the events page, how do I vote for my favorite questions?

I don't see any mechanism / funactionality to do that... I must be missing it somehow?

It's not that busy of a page so not sure how I'm missing it!

 

The fact that I can see the list of questions ... is this all the confirmation I need that I am registered?

I assume I registered but perhaps not.

 

Thanks,

Kristen

Edwin57
Level 10
New York, United States

Thank you Lizzie you are a great help 

Linda108
Level 10
La Quinta, CA

@Lizzie  would I use the link in this posting to access the live chat Nov. 29?

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Linda108,

 

Great to see you are interested in this. Yes, you enter via the same link above to watch the live event on Nov 29th. You are able to click on the link now and once registered, you will be able to see the questions others have asked and vote for them, or if you have an different question you can ask that too. I believe then when the live event starts next week, the livestream will then show instead. 

 

Do you think you will ask any questions? 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Linda108
Level 10
La Quinta, CA

I did register, @Lizzie and the questions that are already posted were on target for me so I just added my "vote" to many of the questions.

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