Hopefully you’ll be happy to hear that the time for our second Host Talk has come! 🕺 ✨
@Vinícius0 and @Merrydith0, two Host Advisory Board members, will be joining the conversation with fellow Hosts who are interested in sharing their experience and coming up with insights and suggestions for how to navigate the review process.
The meet-up will take place on Friday June 11th, 11AM (BST).
Friday June 11th, 5:00 AM (Kansas City / Pensacola, Florida)
Friday June 11th, 6:00 AM (New York / Toronto)
Friday June 11th, 12:00 PM (Spain)
Friday June 11th, 7:00 PM (Seoul)
Friday June 11th, 7:30 PM (Darwin)
Friday June 11th, 8:00 PM (Melbourne)
EVENT NOW OVER
Not sure how to use Zoom? Check out this CC guide.
Want to know more about The Host Talk? Have a read here.
Have you got any reviews related questions you would like to ask fellow Hosts? Let us know below so we can pick a few suggestions to get our conversation started.
I really hope you can join us, I look forward to seeing you there 🤓
Hey @Liv !
I'll try to make it. I'm usually up early anyway.
Wasn't there a recent announcement that host could request to have a review removed if the guest didn't actually check in? Could anyone clarify? Is this in the help center topics yet?
Of course there are so many aspects to the review process. How to encourage guest to leave a review, retaliation reviews, guest that mark all the sub categories as 5 but overall as 4.
I think having the place extremely clean for guest, like the cleanest one they have ever stayed in, is probably why I've never received lower than 5 star review.
So I probably don't have much to add, but would be interested in what other host have to say.
Unfortunately, I won't be up at 3:00 am for this meeting but will be interested to have a recap on what was discussed. Retaliatory reviews are of my greatest concern as is the overall rating system/calculation, i.e. when you get all five star reviews but it posts as a 4 star!
I'd also like a discussion on Airbnb actually requiring security deposits and/or insurance policies on guests so they have some "skin in the game". Covid brought out the worse in guest stays with partying and destruction of property. Holding guests accountable for their actions will help deter unwanted behaviors.
Oh I missed it! I wrote the wrong time on my alerts! Ugh!