ヘルプセンターに投稿してもヘルプボットのみで回答が来ます

Answered!
Takemasa0
Level 2
PP, Cambodia

ヘルプセンターに投稿してもヘルプボットのみで回答が来ます

ヘルプセンターに投稿してもヘルプボットのみで回答が来ます。

解決には至りません。

担当者の方と電話でお話ししたいです。

海外在住のため日本語カスタマーサポート(0800-100-1008)に繋がりません。

Top Answer
Emiel1
Level 10
Leeuwarden, The Netherlands

@Takemasa0 

Please note the community for Japanese language is: Community Center Japanese

 

Google translates:

"Even if you post to the help center, you will receive an answer only with the help bot. There is no solution. I would like to talk to the person in charge over the phone. Since I live overseas, I cannot connect to Japanese customer support (0800-100-1008). "

 

You need to discard the bots and continue until arriving in a chat session (or see a list of phone numbers, but useally only displayed for emergency cases).

https://all-about-airbnb.com/post/142351825041/how-to-contact-airbnb-customer-support-via-email

 

 

4 Replies 4
Emiel1
Level 10
Leeuwarden, The Netherlands

@Takemasa0 

Please note the community for Japanese language is: Community Center Japanese

 

Google translates:

"Even if you post to the help center, you will receive an answer only with the help bot. There is no solution. I would like to talk to the person in charge over the phone. Since I live overseas, I cannot connect to Japanese customer support (0800-100-1008). "

 

You need to discard the bots and continue until arriving in a chat session (or see a list of phone numbers, but useally only displayed for emergency cases).

https://all-about-airbnb.com/post/142351825041/how-to-contact-airbnb-customer-support-via-email

 

 

I noticed Airbnb is not good

Takemasa0
Level 2
PP, Cambodia

I noticed Airbnb is not good

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