Airbnb WAS HACKED! Frustrating SERVICE

[Glenda134]

My payout was made to an unlisted/unregistered paypal account, i have written so many times and nobody takes care of business. My computer or account was not hacked! AIRBNB WAS HACKED. how do I know? because it has my original payout methods in it, nobody changed anything from my end, so i was definetely on Airbnbs END. I want my money and nobody answers nor do anything about it . ITS ALL IN THE TRANSACTION DETAIL.

[Glenda134]

the paypal account had a @126.com extension so i look it up and is a chinnese server

[Emiel1]

@Glenda134 

Payout issues useally take a long time to resolve,as you can read in other cases in this community.

Maybe try Twitter (account AirbnbHelp).

[Glenda134]

I will tks

[Liv]

Hi @Glenda134,

I'm really sorry to hear about that. 

As @Emiel1 kindly pointed out, you need to get in touch with Support so they can investigate your case.

I hope this helps and that you get a resolution soon.

Thanks,

Liv

[Sarah977]

@Liv  The OP says she has written to customer support many times and doesn't receive an answer.