Do I refund if they leave early

[Kelly21]

I have people at my place now. They want to leave early, am I abliged to to refund the 2 days they arew not staying

[Anonymous]

@Kelly21   No, your normal cancellation policy applies and you're not obliged to extend any additional refund. If you want to encourage them to push their cancellation through the system, you could offer a token refund of any dates you're able to successfully re-book, but with only 2 days to go, this would come off as an empty promise.

Caveat:  if the guests are choosing to leave early due to an unresolved Travel Issue that they've reported to you (missing amenities, unclean home, etc),  in that case they would be entitled to a refund for the remaining nights. But if it's just that their plans changed, they could have bought a travel insurance benefit to cover that - no need for you as the host to take an income loss over it.

[M199]

@Kelly21 

You haven't given us enough detail as to why the guest is wanting to leave early.???  The CC responds based on open and expected detailed information (situational).  Otherwise, there are too many variables at play.

You need to review the situation, terms of service and cancellation policy.

Good luck