Hello fellow travelers! Planning a trip to Nairobi? My listi...
Hello fellow travelers! Planning a trip to Nairobi? My listing offers more than just a comfy bed and fast Wi-Fi—it comes with...
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Hi @Katharine104 , it’s wonderful to hear how much pride you take in making your guests feel at home!
If you had to pick one tip or favourite amenity that consistently helps you make your guest stay comfortable, what would it be?
*"I feel amazing when my guests return—not just for another stay, but for the memories, the comfort, and the tradition we’ve built together. Across 102 guest stays, from all walks of life, one thing remains constant—the words they leave behind in our house book. Whether grieving, celebrating, working, or simply passing through, they write of feeling 'unique,' 'one of a kind,' 'peaceful,' 'right at home,' and of finding 'new friends.' One couple made Nana’s Place their anniversary tradition, and when their fifth year came, only one returned—grieving, yet choosing this space as the place to honor what they shared. That moment struck me to my core. It reminded me that hosting isn’t just about providing a stay; it’s about creating a place that holds meaning, a space where people feel safe, seen, and at home—no matter where life takes them. That’s when I knew—we did something right."*
Hi @Kelly1908 , thank you for sharing such a heartfelt story!
How do you create such a welcoming and meaningful atmosphere for your guests? Do you think it's your communication strategy with guests or the way you arrange your listing for them, that makes them feel like home? I'd love to hear more about your hosting style.
Regards,
I am a brand new Airbnb host and am not quite sure of everything, such as whether my Airbnb list is on the market or not, how to define the right price to list and adjusting for holidays and lower seasons, and what reaction to expect from guests, etc., but I am doing my best to bring the best service to my guests.
After my heartfelt service, I saw my first booking guests bring their whole family to come by to say goodbye and show their gratitude, which touched and rewarded me from their appreciation for what I did for them.
My second booking guest left her phone on the bed and sent me a message regarding this. I right away went to check and found the phone. I told her I am leaving it on the desk and she could still use the key from the lockbox to get it. I feel so glad that I am living next door to be able to assist situations like this right away.
When I read that my guests left five start reviews, especially on the value of the place, I feel good that people see the value. Of course, you receive what you paid for it. A little bit higher price makes a mile high value difference. I treat my guests needs as my own. Hospitality is the warmest contact between people. Although my house is a brand new build, I am still continuing to improve it by adding a patio for guest use.
Hi @Jenny2160 ,
Welcome to hosting and looks like you’re off to an incredible start 😍 How is everything going for you and your listing after 2 months?
Are you enjoying this journey? I'd love to hear more!
Regards,
When my guests become raving fans coming back annually or in some cases 3-5 times a year and telling others of our places. - Joe
WOW @Joseph2663 , it's so rare when guests book again with the same host! Why do you think your guests usually book your listing again? Do you have any secret tips that you'd like to share with fellow hosts in the Community Center? 😉
The most memorable moment in my 4 years of Hosting when our Guests came back for the 2nd year for Easter and we were away when they checked out.
I found a note saying thank you for the stay and the extra treats. They also left a copy of an ultrasound of early stages of a baby being formed, with a message. “We would like to book again next year but we will have an extra little one”.
Hi @Laurelle3 , just saw this comment and it's so heart warming 😢 This is such a beautiful story!
Has that family booked or returned with their little one since then?
Yes they have been back last year with their little girl. What a treasure of a family to have each year. I am expecting them to make changes with their holidays destination.
That's wonderful @Laurelle3 ! 😍
Holiday destination also reminds me of your amazing past trips 😉 Have you found a great place that you're looking forward to explore in 2025? Do you have any travel plans for the later part of the year?
@Bhumika this year we have a trip to NZ to visit our daughter. We are doing little trips around our neighbourhood and down the coast. No big, planned trips for the rest of the year. We have been busy with guests who are travelling from different parts of the world.
It must be so exciting to visit your daughter soon @Laurelle3 💝 Wishing you a safe and amazing trip for it!
I am glad to read your bookings seem full for this season 😍 Do share some glimpses of your neighbourhood travel if you please.
Regards,
Hi @Alex and fellow hosts,
What a beautiful thread! Thank you, Alex, for starting such an inspiring conversation. Reading through everyone’s responses truly reinforces why hosting is so special—it’s about connection, care, and creating meaningful experiences.
I feel amazing when my guests feel genuinely at home and go out of their way to express it—whether through kind messages, heartfelt reviews, or even just a smile at check-out. It’s those little moments of appreciation that remind me that the effort we put into hosting truly matters.
@Laurelle3 – Your Easter return guests and their ultrasound story gave me goosebumps. What a deeply touching gesture and memory to hold onto!
@Joseph2663 – Hearing that guests return 3–5 times a year is such a powerful reflection of consistent hospitality. That kind of loyalty is every host’s dream!
@Jenny2160 – Your attentiveness and willingness to improve are inspiring. The moment when your guest brought the whole family to say goodbye says everything about your warmth as a host.
@Kelly1908 – Your story moved me. Turning your home into a space filled with tradition, love, and healing is incredibly beautiful. What a legacy you’ve built with Nana’s Place.
@Katharine104 – Your emphasis on comfort and quality shines through, and it’s wonderful that guests feel that in your space. The simple things often leave the deepest impressions.
@Laura2606 – “Filled with love” is the perfect phrase for the kind of care you described. From amenities to handwritten notes, your passion and generosity are evident. You’ve created not just a home, but a truly thoughtful experience.
@Kelly2095 – You’re so right—cleanliness and familiarity go a long way. When guests feel safe and at ease, they return because they trust your standard.
@Jennifer4572 – Hearing your guests say it’s the best place they’ve stayed is the ultimate compliment! Especially when they notice the little details we work so hard on.
@Lauren18 – Gratitude is such a grounded and beautiful word. How lovely that your art brings people joy—and even new friendships. That’s real magic.
@Lisa10178 – Feeling “at home” is one of the greatest compliments. You’ve clearly created a space where people can settle in with ease.
@Joe285 – A simple “we enjoyed our stay” can be incredibly validating. It reminds us that our work makes a difference.
@Karthick6 – Compliments on politeness and ambiance are always meaningful. I love that your karaoke setup gets special mention—fun elements like that create memorable stays!
@Jennifer5028 – Helping guests build memories they’ll cherish forever is the heart of what we do. Thank you for putting that into such beautiful words.
@John-and-Audry0 – When guests say they “felt right at home,” it means you’ve created something special. Hospitality with a personal touch is unforgettable.
@Darren-and-Sarah0 – Your stories of guests helping prepare for storms and returning for future stays are heartwarming reminders of the trust and connection we build through great hosting.
@Lorie143 – You're off to a fantastic start! A guest book is such a simple, lasting way to create meaningful moments and capture appreciation.
@Ms--Iffat0 – I love how you value all the small details—from snack boards to cotton buds—and how delighted you are when guests return. That says everything about the care you put into your hosting.
To all fellow hosts reading this thread, I sincerely encourage you to share your own meaningful hosting moments and actively participate in these conversations. It not only supports others, but it also inspires new hosts and reminds us all of the impact we can make—one stay at a time.
Hi Alex,
I feel amazing when my guests tell me that the house is so beautiful and that the feel at home.
Lately a couple asked me to extend their vacation because they had a great time and they didn't want to leave.
This is top, the right recognition for a lot of effort.
happyness :-)))
Serena