Is an email from "community@withairbnb.com" legit?

[Francesco1654]

I have this email from said sender, with subject "You have received a private message in the AirBnb community", signed by some guy Quincy. 

I can't find that message anywhere, directly in my Airbnb profile or page, also don't see "@withairbnb.com" in the list of supposed legit domains.

any clue?

thank you!

Francesco

[Jenny]

Hi @Francesco1654 

I can confirm that this is a legitimate email - Quincy is a Community Manager here on the CC - along with myself, Sybe, Emilie and Stephanie.

It looks like you're a new community member so I expect he'll have sent you a direct message to welcome you to the community.

Jenny 🙂

[Francesco1654]

Thank you Jenny.  Good to know.  It's strange that this domain is not listed as a "safe domain", and also the fact there doesn't seem to be a way (an easy one, at least) to find these messages from my normal environment within AirBnb.com!   Still, thanks for clarifying!

kind regards

Francesco

[Mike-And-Jane0]

@Francesco1654 if you click on your picture top right in the community centre you should find a message there.

[Francesco1654]

Thank you Mike (or Jane? 🙂 ) ... I can see them here indeed... but I'd hoped to be able to access this from my "normal" hosting page, within AirBnb.com.  Anyway, now I know!  thanks again

Francesco   

[Mike-And-Jane0]

@Francesco1654 the community centre is separate from Airbnb (and actually outsourced from Airbnb)

[Ellen1158]

I also received one from 'Alex'. I am not a new member and I am not clicking on it. It seems that if it is a msg from airbnb it can go to messages in the app.

[Alex]

Hello @Ellen1158!

Thanks for sharing your doubts. I noticed that you might have received the message from me and I'd love to introduce myself. 😄

As @Jenny confirmed some messages below, I'm with @Quincy, @Bhumika, @Rebecca, @Emilie and @Elisa, one of the Community Managers of the Airbnb Community Center.👨‍💻

I am here to facilitate conversations between hosts and ensure you have a positive experience in our host community. If you have any doubts, please feel free to reach out to me directly. 😊

Please allow me to reach you via direct message to clarify further. 

Best,

Alex