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Lost Super host status even though I meet criteria!?

‎22-10-2020 05:10 PM
Gemma171
Level 2
Harbertonford, United Kingdom
‎22-10-2020 05:10 PM

Lost Super host status even though I meet criteria!?

E24392C2-31E2-40B1-B24C-40FE847D7F0F.pngwhy have I lost my superhost status?! I’ve been on target no cancellations!

 

it’s been gone for a month now and it’s really unexpected.

 

my last few reviews have all been 5 stars.

 

im really disappointed.

 

‎22-10-2020 05:10 PM
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16 Replies 16
‎27-05-2021 01:10 AM
Fernanda145
Level 2
México D.F., Mexico
‎27-05-2021 01:10 AM

It happened to me too, just because I had not enough reservations during the red alert in the pandemic! What a bad joke! 

‎27-05-2021 01:10 AM
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‎05-10-2021 11:39 AM
Helen3
Top Contributor
Bristol, United Kingdom
In response to Fernanda145
‎05-10-2021 11:39 AM

You don't get penalised for not having bookings during the pandemic so it is probably something else @Fernanda145 

 

Your profile shows that you have retained your SH status.

‎05-10-2021 11:39 AM
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