Hello everyone,
We all have a destination that lingers in ...
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Hello everyone,
We all have a destination that lingers in our memory, be it a specific city or village, a quiet mountain re...
Latest reply
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Hi we had a guest stay and is also scheduled to stay next week. The guests smoked Marijuana in the home and now the house reeks. They also brought 2 large dogs without paying our pet deposit.
Do I let them stay next week and say this won’t be tolerated (nicely) and next time a claim will be filled or do I cancel. Thoughts?
also how do I eliminate the smell before my next guest tomorrow
I recommend cancelling immediately. Obviously this guest doesn’t care about you or respect your property.
1) call Airbnb to cancel
2) clean the apartment and open all the windows (turn off A/C, it just makes the smell worse)
Sorry, it would be a cancel from me. They are committing an illegal act on your premises.
-Inform the guest about:
- Smoking in the accommodation is not allowed
- Bringing in unregistered pets
Depending on response of the guest you can:
- Charge the guest for pet fee.
- Sent the guest a change request (shortening the reservation by the next day)