Terrible support service with Airbnb

[Betty96]

As a host, I am very disappointed with Airbnb’s service. Airbnb is not fair and doesn’t respect the facts to judge a case. That’s why more and more guests get free accommodation with fake photos, because they know that Airbnb’s service staff usually don’t responsibly judge whether these photos are true and meaningful.  So their attempt is easy to realize.  Obviously, the host’s interests are not protected.