Upcoming guest reminder email -misleading
17-11-2021
04:18 PM

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17-11-2021
04:18 PM
Upcoming guest reminder email -misleading
I have been hosting for quite some time and this behavior is consistent.
A guest checks out then
I receive a reminder email about guests coming soon - EXCEPT it's not for my IMMEDIATELY next guests.
It's for 2 bookings from now so it misleads me into thinking I have more prepare time and I'm confused like wait I thought I have a sooner booking and of course I do, the reminder is always for 2 bookings away.
I can't see any way to fix this in settings.
It's bonkers. When a guest checks out, send a reminder for the very next guest.
@Airbnb send reminders for the immediate next guest, not skipping any.
17-11-2021
04:18 PM
1 Reply 1
17-11-2021
06:01 PM

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17-11-2021
06:01 PM
A reminder is not sent because a guest checks-out, it is sent a fixed amount of days before the "reminded" guest will check in. That is not always the next guest arriving (as you probably have already been reminded of that one).
BTW You can turn the reminding feature of in your account.

