Hello,
I gave a guest a 2-star rating for cleanliness because he left my place with food all over the floor and on several surfaces (countertops, nightstands, etc.), and he left dirty dishes mingled with clean dishes in the dish rack. I’m not talking a bad wash job, I’m talking straight-up dirty mugs with coffee & creamer still on them and dishes with pieces of food.
When I view his profile, it’s shows that he has all 5-star ratings for each category. He has only three reviews; how did mine not factor in?