Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Hey folksI have a current guest (moved in yesterday). She originally booked for just over 2 months.The week before last she requested this be reduced by a week. I accepted. Then last week she said she was going to cancel and sleep with a friend because of... Latest reply by Helen3

Anyone else get one of these?RECEIVED THIS below REQUEST - and AIRBNB flagged it as possible SPAM - They were trying to fish to get into my account. ugh. I have no co-host and no 30% discount for the time she was inquiring for and the link is bogus. ... Latest reply by Karen868

hi I would like to connect with hosts in my area so we can share local info on events and help each other out. What is the best way of doing this? cheersGarry Latest reply by Helen3

I got an email saying 3 of my June reservations (I only have 2) will fall under the extenuating circumstances policy. Full refund to guests and NO support for hosts from $250 million fund!I called Airbnb to discuss and a case manager just sent me the link... Latest reply by Christina1129

Hello, Super Host here. I submitted a claim for damage, cleaning, and overstaying the guest's term. The home was absolutely trashed. Items stained, broken damaged. They had a dog, cat and bird. I gave them the okay for dog and cat - not for bird. ... Latest reply by Anna9170

Two days ago I had a guest, who booked my apartment for 2 nights. She arrived about 15 hours, all according to the rules, was very pleased with the accommodation, said many compliments. It was a little strange that she came by cab, in our region it is VER... Latest reply by Huma0

Here's an interesting bit of info: I've been trying to order an Airbnb digital gift card for a week now. Every time, no matter which card I use, it gets declined. Calling my banks, they said the errors were all on Airbnb's side. After several CS conversat... Latest reply by Emiel1

We have a few Airbnb's and have very little damages (i.e. an accidental broken wine glass on occasion by a guest). It puzzling to think, what kind of guest would be so negligent to use permanent BLUE hair dye during an Airbnb stay? Just a little backgrou... Latest reply by Anonymous

I have a few issues with my AirBnB accommodation in Sassari, Sardinia. I booked 2 nights for 3 people.1. There was no hot water for the first 24 hours. There was also no microwave or basic kitchen utensils: oil, salt and pepper, although they were mention... Latest reply by Mark116

Lately all my support cases go unanswered or get closed by Airbnb without resolution. More and more I find that the way hosts are being treated is worse and worse with time. It seems the longer you are a Superhost (over 5 years for me) the less support yo... Latest reply by Kevin1924