I've read a variety of steps for how to respond to a review left by a guest, but since 2018, the way I used to be able to do so has disappeared, and I' don't see on the Android app or on my desktop how I can reply to a guest's review. I rarely reply, but these guys were so nice about keeping me posted and actually apologetic about not being able to stay longer, I just wanted to say something nice. But can't find a way!