Key lock boxes - where do you put them in Melb?

Wenona0
Level 2
Melbourne, Australia

Key lock boxes - where do you put them in Melb?

Hi all, wondering if I could some advice.

 

Recently guests have been very bad and generally quite rude in getting back to us about check in times. We would message them a week before and then the day before their arrival, confirming check in times. But on the day itself, they might be running late, and instead of updating us, they would expect us to wait around for 4 - 5 hours for their arrival.

 

 

Unfortunately our building doesn’t allow key lockboxes to be placed at the building. But I have noticed around the city that people are placing key storage boxes on bike racks and windows with bars. Wouldyou guys know if this is safe and can we do that too? It would save us a lot of hassle to be able to provide flexible check in.

13 Replies 13
Cynthia-and-Chris1
Level 10
Vancouver, WA

@Wenona0 I imagine it’s just as safe as hanging it on your door. 

Madison17
Level 2
Charleston, SC

I HIGHLY suggest you check out this new lock system we just got. It's called AirLocking, you can find it on Amazon: https://www.amazon.com/AirLocking-Smart-Lock-for-AirBNB/dp/B0759NPC5Y/ref=as_sl_pc_tf_til?tag=airloc...

 

It's made the world of a difference for us as hosts,  it's so incredibly convenient and totally secure! 

Ai-Trip0
Level 2
Victoria, Australia

Hi Wenona

We have KEY centre service in Melbourne CBD :

Meet and greet + key exchange
  • 24/7 in person check-in to greet guests no matter when they arrive 
  • Our concierges will meet and greet your guests, hand in the keys and Take a Photo of ID to make sure the room is under control .

Our service is $80 per month. Unlimited check in and out, no mater how late. Thanks

 

Claire

 

Hi AI!

 

i'm really interested with the service. is there any way i can contact you? recently all of the lockbox is missing from the public bench 😕

 

thanks

Robert

Hi Claire, I am interested in finding out more about this service. How can I contact you? Thanks, AP

Hi, do you have this servcie in Sydney, thanks

 

Hi Claire, 

 

How do i contact u on this service?

Hi Claire:

 

How can I get in touch with you? I am very interested in your service.

Hi claire 

 

could you please advise me your contact number? I’m interested. Thank you

Hi I'm really having issues with getting guests a key and fob to my apartment while I'm away overseas, but my Air bnb is in Abbotsford, is your concierge service only in the city, and do you think guests would mind picking it up from there if i'm in abbotsford? Thanks Paul

Hey Paul, if you're still looking for an option. I'm sure these guys do Abbotsford: KeyNinja https://keyninja.io/

James--Roomerang0
Level 2
Melbourne, Australia

We are an Airbnb management company in Melbourne managing over 50 properties... We use these guys - KeyNinja https://keyninja.io/ to handle all our 24/7 check-ins, ID verification, and back-to-back cleaning. It's all super easy and streamlined. 

Ryo3
Level 4
Tokyo, Japan

Hi there---Keycafe does real time ID verification and Key exchange at your nearby cafe. Fully automated. 

 

Keycafe just got started in Melbourne and has 3 locations. 

https://www.keycafe.com/locations?longitude=144.9631&latitude=-37.8136&zoom=14