Hi to all you wonderful hosts! Has any of you had delays in getting your registration renewed in San Francisco? I sent in my form and check to OSTR in mid-July 2018 for a registration that expires in August (they told me not to mail it in more than one month in advance). I went to their walk-in hours to inquire about it since they never answer their phone or emails anymore. They said not to worry, they are backlogged and to keep hosting.
In September, they sent me an email saying my registration had expired. I responded saying "I know, I sent it in and met with you. You said to keep hosting". I've been following up every month with no response. It's now almost 4 months later and still no renewal. Is anyone else in the same situation?