Moin, ich habe gerade eine Mail von response@airbnb.com bekommen und habe die Vermutung, dass diese nicht echt ist. Könnt ihr mir helfen?
Inhalt:
Hi Phillip
My name is Frank, and I'm a Trust and Safety specialist at Airbnb.
I’m reaching out to gently remind you that communicating outside Airbnb exposes you to risks and prevents certain protections we have incorporated in our platform. As stated in our Terms of Service, all discussion with potential guests should take place directly through our messaging system. Of course, after a reservation is accepted, you can contact the guest however you’d prefer!
Your personal protection is important to us. You can read more about why it’s necessary to pay and communicate on Airbnb in our Help Center: www.airbnb.com/help/article/209
So we’re sure you received this reminder, please reply directly to this email within 48 hours to confirm your agreement with our Terms of Service. Until then, your listing will be suspended. If you are unable or don't agree with this policy, we may be forced to close this case and your account without further review. To review the Terms of Service in full, go to: www.airbnb.com/terms
Again, please reply to this email within 48 hours in order to 1. agree with the policy and 2. have your listing published again.
Best,